MrEd wrote:I have un-installed and reinstalled the Audacity software. When I go to the XP control Panel and select Sounds, Speech and Audio Devices, the Audio tab does not list the AK5371 under any dropdown, either the playback or recording. It is listed under the Hardware tab, however when selected I am informed that there is not a driver present. I have selected properties and try to reinstall the driver. It looks for the driver and it is not found. On the driver tab there are no listed details. Can you send a link to a driver that I can download?
I don't believe there are any drivers to be found. This is the chip the turntable is using:
http://www.akm.com/prodfolder-usb.asp?p=AK5371A
and according to its data sheet it should produce a signal compliant with USB Audio Class generic drivers supplied by your system. The only USB turntables we've ever heard about simply use a generic set of USB Audio Class drivers. Windows Device Manager would state the "manufacturer" of these as Microsoft, and the driver files would all be in WindowsSystem32.
* Are you sure if you right-click over My Computer > Properties: Hardware Tab: Device Manager that there are no yellow question marks against the "AK5371" or against the Universal Serial Bus controllers?
* Do any other USB devices you have work if you plug them in?
* Have you replaced the USB cable with which you connect the turntable to the computer? These are a common cause of USB turntables not being properly recognised by the system. In a nutshell, whatever Device Manager says, if the AK 5371 is not seen in Sounds and Audio Devices, it isn't properly recognised and you can't record from it. Reinstalling Audacity won't change that fact.
So, contact the manufacturer of the turntable using the instructions that came with it. By all means ask them for a driver, but I think this is a red herring. There are no online contact details I can find for "Innovative Technology", so if you cannot find details, contact the company that sold you the turntable, or follow the return instructions given.
If other USB devices of yours don't work, then obviously there is the possibility the USB ports are non-functional. If the Universal Serial Bus Controllers have errors shown in Device Manager, then that is likely your problem. In that case, set a System Restore Point, then uninstall all the Universal Serial Bus Controllers and reboot. Assuming your system is not corrupted, Windows will reinstall the Controllers properly when it restarts.
I think we are probably running out of help we can give you here now.
Gale