mb26 wrote:I have contacted Toshiba, Microsoft and Crosley for help and they all direct me back to Audacity for assistance.
That doesn't surprise me - weird isn't it that open-source seems to care more about its "customers" than commercial software

So let's take Audacity right out of the picture for the moment and see if the hardware is being recognised by Windows.
Shut down the computer.
Disconnect the USB turntable and switch everything off.
Make a cup of tea (important bit)
Boot the computer and wait until it has fully booted up (you can sip your tea while you wait).
Connect the USB turntable - if it has a separate power supply, power it up.
Wait a couple of minutes - Windows should now find the device and connect to it (drink the rest of your tea while you wait).
Open up the "Windows Control Panel" and go to "Sounds and Audio Devices"
Follow the instructions here to make all connected devices visible:
http://wiki.audacityteam.org/index.php? ... ng_devices (pay attention to "Show Disabled Devices" and "Show Disconnected Devices")
If the USB is not there, then it's probably broken - you can try rebooting and having another go, but if Windows does not recognise it, then there's a fault - send it back.
If the USB device IS listed - make sure that it is selected as the recording device.
Go the the "Playback" tab and ensure that your computer sound card is selected.
Click OK to everything and return to the Desktop.
Now launch Audacity and open "Preferences" from the Edit menu.
Select Microsoft Sound Mapper for Recording and Playback devices.
Find the setting for "Software Playthrough" and enable it.
You should now be up and running.