Won't open wma files

I’ve just bought a new laptop with windows 10. My previous laptop had no problem opening wma files in audacity but it won’t work on audacity. I have downloaded the ffmpeg library to my computer but still nothing. Any advice?

Does the file play on Windows Media Player?

I have FFmpeg installed and I can open a WMA file. (I’m running Win10 64-bit and Audacity 2.2.2.)

I thought WMA was built-into Windows, so I’m not sure that you need FFmpeg.

I have downloaded the ffmpeg library to my computer.

Did you just download it or did you run and “install” ffmpeg-win-2.2.2.exe?