windows does not recognize

hello,

My O/S: Windows 7 32-bit
Pc: Dell Studio XPS 8100
Audacity: DB-Tech Cassette to MP3 Converter
Audacity Software: Audacity-win-2.0.3.exe

I have recently purchased the Cassette Converter, after installing the software, I connected the device. Windows responded that the device is unknown and could not install a driver for it.

How do I install a driver for this device !
Please help
Thanks

You will need to speak to DB-Tech about that - we only make the free software that DB-Tech (and may others) bundle with their hardware. Or you can search the internet for drivers for that device (but be careful where you visit - there are some dangerous websites out there).

I am somewhat surprised though that the device does not work with the standard USB drivers that Microsoft provides.

WC

Check on the Dell web site first and ensure that all the drivers for your computer are up to date. USB devices will normally work with just the standard system drivers.

Also don’t connect using USB hubs as you said you were doing when you e-mailed.

Have you tried the procedure “Detecting USB and Firewire devices” here ?


Gale