WIndows - Audacity Configuration Error

hi there,
we use audacity in our schools. we changed from windows roaming profiles to windows fslogix. now users often get the “audacity configuration error”.
the files indicated in the manual aren’t locked. the users have full control over the indicated files and folders. the space isn’t a issue too.

when the error occurs users click multiple times on the “retry” button and audacity opens so that they can work. not sure what’s the problem here.

windows, audacity and fslogix are all up to date.

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