Windows 10 crashed and only displays a black screen

Hello! I am using Windows 10 and Audacity 2.4.1 After downloading Audacity and connecting my Sony tape player into my computer microphone/audio plug in, my computer immediately crashed and refuses to start up. I have tried to restart it manually by pressing and holding the power button, but this does not work. I can hear the fan running and see the Caps Lock light for a few seconds but then everything goes quite and the screen remains black. I had just pressed play on my tape player while having the audacity software open in the background before everything went black.

Please help! I have searched through many other forums, but I have not been able to find any answers. Keep in mind my computer will not start, so I cannot do anything in the settings there. Thank you!!

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I just unplugged my computer battery from the computer, held the power button down for a while, let it sit for a few minutes and then reconnected it and now my computer screen is back to normal. I will try to use audacity again and see if the problem reoccurs.

  • Janelle

I think you got lucky that the system failed at that exact instant. Do you have to disconnect the battery or emergency start the machine very often?

Post back if you have more problems.

The audio connection on the side of the machine, unless it says so in the instructions is mono, not stereo and it may have a hard time adapting to the sound volume. Some machines work better than others. I use a small Benringer UCA-202 or any of its cousins to adapt to and from stereo. That’s my analog sound mixer on the right.


One other note. Even if you do get a transfer in stereo, make sure the two stereo channels are different. One of the failures of this setup is simply duplicating Left to both tracks by accident and not record Right at all.