System has detected another copy

Audacity Help Forum Windows
1

Hi. I am using a windowns 7 Home premium 64 bit. I had been using the old version of audacity and downloaded the updated version (2.3.2) 2 days ago…
I have been getting the following message “The system has detected another copy of audacity”. I have re installed it twice. The message still occurs. Please help asap.

2

Try shutting down the computer completely

(On Windows 10 that is:
Windows start menu → Shift + click the power button → Select “shut down”
I don’t have Windows 7)

Then restart the computer.

3

Thankyou for your reply, I have restarted the computer, reinstalled it a few times and i still get the message. Is there an issue if my computer was upgraded from windows xp to 7? i had used audacity in the xp earlier.

4

Reinstalling Audacity won’t fix anything unless you select the option to “Reset Preferences” during the installation. Did you do that?

5

Thankyou for your suggestion steve. Helped me.