I am trying to use Audacity to record old voice mails before I change cell phone carriers. I have followed the protocol for doing this, but every time I press record on the Audacity control page, there is an incredible/obnoxious amount of white noise like feedback that I cannot seem to manage or locate the controls for. I’m not particularly savvy when it comes to technology, but I am at an utter loss as how to proceed. I can’t seem to locate any additional control settings, though an odd window or two pops up offering control settings, but it only pops up intermittently. If anyone can help I would greatly appreciate it.