Problem recording from external audio card

Audacity Help Forum macOS
1

Hello everyone

I’m trying to record a set from an external audio card which is a Gigaport HD+
I have the Gigaport connected to the computer though a usb cable. Also the card is connected with a RCA L/R to a mixer which also has RCA L/R outputs just for recording. I know that people connect to this outputs a zoom h5 to recording so I thought that it would be possible to using my audio card in this way. The problem is that I can select the Gigaport in Playback Device tab but in the Recording Channel not.

What I’m missing on the configuration? Maybe with this setup is not possible to record?

2

This first place to start is with System Preferences > Sound > Input. See if you can select your USB audio input device there, and if you can get sound into the Mac (input meter moves).

See https://wiki.audacityteam.org/wiki/Mac_and_USB_input_devices

– Bill

3

After check the guide, it seems that my card has no input channels.

Thanks for the help.