Please Help, -9996

Audacity 3 Help Forum Windows
1

I’m getting this error code, i’ve tried everything. Nothing has worked. I am perfectly able to record Mic Audio, but not loop-back.

OS: Windows 10
Windows WASAPI
Version: Audacity 2.4.2

2

Please attach your “Audio Device Info” (see: https://manual.audacityteam.org/man/help_menu_diagnostics.html)

3 
==============================
Default recording device number: 1
Default playback device number: 6
==============================
Device ID: 0
Device name: Microsoft Sound Mapper - Input
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
==============================
Device ID: 1
Device name: Headset Microphone (3- Razer Na
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
==============================
Device ID: 2
Device name: Microphone (3- Realtek(R) Audio
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
==============================
Device ID: 3
Device name: Microphone (Voicemod Virtual Au
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
==============================
Device ID: 4
Device name: Stereo Mix (3- Realtek(R) Audio
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
==============================
Device ID: 5
Device name: Microsoft Sound Mapper - Output
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 6
Device name: Headphones (3- Razer Nari - Gam
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 7
Device name: Line (Voicemod Virtual Audio De
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 8
Device name: Headset Earphone (3- Razer Nari
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 9
Device name: HP 25mx (NVIDIA High Definition
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 10
Device name: Internal AUX Jack (THX Spatial 
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 11
Device name: Speakers (THX Spatial - Synapse
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 12
Device name: Realtek Digital Output (3- Real
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 13
Device name: Speakers (3- Realtek(R) Audio)
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.09
Low Playback Latency: 0.09
High Recording Latency: 0.18
High Playback Latency: 0.18
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 14
Device name: Primary Sound Capture Driver
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.12
Low Playback Latency: 0
High Recording Latency: 0.24
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 15
Device name: Headset Microphone (3- Razer Nari - Chat)
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.12
Low Playback Latency: 0
High Recording Latency: 0.24
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 16
Device name: Microphone (3- Realtek(R) Audio)
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.12
Low Playback Latency: 0
High Recording Latency: 0.24
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 17
Device name: Microphone (Voicemod Virtual Audio Device (WDM))
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.12
Low Playback Latency: 0
High Recording Latency: 0.24
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 18
Device name: Stereo Mix (3- Realtek(R) Audio)
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.12
Low Playback Latency: 0
High Recording Latency: 0.24
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 19
Device name: Primary Sound Driver
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 20
Device name: Headphones (3- Razer Nari - Game)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 21
Device name: Line (Voicemod Virtual Audio Device (WDM))
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 22
Device name: Headset Earphone (3- Razer Nari - Chat)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 1
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 23
Device name: HP 25mx (NVIDIA High Definition Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 24
Device name: Internal AUX Jack (THX Spatial - Synapse)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 25
Device name: Speakers (THX Spatial - Synapse)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 8
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 26
Device name: Realtek Digital Output (3- Realtek(R) Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 27
Device name: Speakers (3- Realtek(R) Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.12
High Recording Latency: 0
High Playback Latency: 0.24
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 28
Device name: Line (Voicemod Virtual Audio Device (WDM))
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    44100
==============================
Device ID: 29
Device name: Line (Voicemod Virtual Audio Device (WDM)) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 30
Device name: Headset Earphone (3- Razer Nari - Chat)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 1
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 31
Device name: Headset Earphone (3- Razer Nari - Chat) (loopback)
Host name: Windows WASAPI
Recording channels: 1
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 32
Device name: HP 25mx (NVIDIA High Definition Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 33
Device name: HP 25mx (NVIDIA High Definition Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 34
Device name: Headphones (3- Razer Nari - Game)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 35
Device name: Headphones (3- Razer Nari - Game) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 36
Device name: Internal AUX Jack (THX Spatial - Synapse)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 37
Device name: Internal AUX Jack (THX Spatial - Synapse) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 38
Device name: Speakers (THX Spatial - Synapse)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 8
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 39
Device name: Speakers (THX Spatial - Synapse) (loopback)
Host name: Windows WASAPI
Recording channels: 8
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 40
Device name: Realtek Digital Output (3- Realtek(R) Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 41
Device name: Realtek Digital Output (3- Realtek(R) Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 42
Device name: Speakers (3- Realtek(R) Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0
Low Playback Latency: 0.003
High Recording Latency: 0
High Playback Latency: 0.01
Supported Rates:
    48000
==============================
Device ID: 43
Device name: Speakers (3- Realtek(R) Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 44
Device name: Microphone (3- Realtek(R) Audio)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 45
Device name: Microphone (Voicemod Virtual Audio Device (WDM))
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 46
Device name: Stereo Mix (3- Realtek(R) Audio)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Device ID: 47
Device name: Headset Microphone (3- Razer Nari - Chat)
Host name: Windows WASAPI
Recording channels: 1
Playback channels: 0
Low Recording Latency: 0.003
Low Playback Latency: 0
High Recording Latency: 0.01
High Playback Latency: 0
Supported Rates:
==============================
Selected recording device: 35 - Headphones (3- Razer Nari - Game) (loopback)
Selected playback device: 34 - Headphones (3- Razer Nari - Game)
Supported Rates:
    48000
Received -9996 while opening devices
4

I even tried going back a version.

5

Did that make any difference?
If not, go back to 2.4.2 and we’ll see what we can do.

6

It didn’t, I went back and got the same error code… This is a real big issue, because i’m doing sound design for a video-game and may be fired if I don’t finish these sounds.

7

Try unplugging your headset, then launch (or shut down and relaunch) Audacity.
In the Device Toolbar, select “MME” as “host” and “Stereo Mix” as the recording input.

8

Stereo Mix recorded absolutely no sound, I don’t have speakers on my computer.

9

You’re using a desktop / tower computer rather than a laptop?

Do you have any conventional (wired, non-USB) headphones that you could plug in?