Hi, I have just loaded Audacity on my machine which is using Windows 10. When loading an MP3 file there is no sound when pressing the play button. I might be naïve but can anyone make any suggestions to try and help me identify why. Please note there is sound from other softwear in case anyone thinks my speakers are not plugged in! Thanks for your help.
Topic moved to Windows forum.
Which version of Audacity? (look in “Help > About Audacity”)
Have you selected the correct playback device in the device toolbar?
Hi Steve, thanks for responding.
I have version 2.1.1
Device toolbar, where would I find that?
Regards,
Colin
HI Steve, further to my last reply, the device toolbar is set to S24D590 (Intel(R) display audio but it won’t let me change it, I presume it should be speakers realtek high definit. I can’t change even with no file loaded
Specifically, which software ?
Is the first (“host”) box in the device toolbar set to “MME”?
In the Audacity “Help” menu, select “Audio device info”, then copy and paste the output into your reply (there may be a lot of information, so scroll the window if necessary to copy all of the information).
Hi, yes it is set to MME
Copy info as requested:-
==============================
Default recording device number: -1
Default playback device number: 1
==============================
Device ID: 0
Device name: Microsoft Sound Mapper - Output
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Device ID: 1
Device name: Speakers (Realtek High Definiti
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Device ID: 2
Device name: S24D590 (Intel(R) Display Audio
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
352800
384000
==============================
Device ID: 3
Device name: Primary Sound Driver
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.120000
High Recording Latency: 0.000000
High Playback Latency: 0.240000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
==============================
Device ID: 4
Device name: Speakers (Realtek High Definition Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.120000
High Recording Latency: 0.000000
High Playback Latency: 0.240000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
==============================
Device ID: 5
Device name: S24D590 (Intel(R) Display Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.120000
High Recording Latency: 0.000000
High Playback Latency: 0.240000
Supported Rates:
8000
9600
11025
12000
15000
16000
22050
24000
32000
44100
48000
88200
96000
176400
192000
==============================
Device ID: 6
Device name: Speakers (Realtek High Definition Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.010000
High Recording Latency: 0.000000
High Playback Latency: 0.010000
Supported Rates:
48000
==============================
Device ID: 7
Device name: Speakers (Realtek High Definition Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.010000
Low Playback Latency: 0.000000
High Recording Latency: 0.010000
High Playback Latency: 0.000000
Supported Rates:
==============================
Device ID: 8
Device name: S24D590 (Intel(R) Display Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.010000
High Recording Latency: 0.000000
High Playback Latency: 0.010000
Supported Rates:
48000
==============================
Device ID: 9
Device name: S24D590 (Intel(R) Display Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.010000
Low Playback Latency: 0.000000
High Recording Latency: 0.010000
High Playback Latency: 0.000000
Supported Rates:
==============================
Selected recording device: 7 - Microsoft Sound Mapper - Output
Selected playback device: 2 - S24D590 (Intel(R) Display Audio
Supported Rates:
48000
Recieved -9996 while opening devices
According to the “audio device info” that you have just posted, the selected recording device is “Microsoft Sound Mapper” and the selected playback device is “S24D590 (Intel(R) Display Audio”, but “Microsoft Sound Mapper” has no recording channels.
Have a look in the Windows Sound Control Panel in the “recording” tab and ensure that recording is enabled for your computer sound card.
What sort of computer is it?
Does it have a sound card?
Hi,
Yes it does have a sound card, all other applications give me sound.
The computer is a HP Pavilion, about 3 months old, i5 processor, 4mg ram, 2tb space
The sound tab shows microphone as not plugged in and line in not plugged in. The speakers are shown as realtek (ticked) but the audacity software won’t let me change from S24D590 (Intel(R) display audio to speakers realtec
Doesn’t the HP Pavilion have an internal microphone?
The Audio Device Info seems to be corrupted. Notice it says that Selected recording device is “7 - Microsoft Sound Mapper - Output” but Device ID: 7 is “Speakers (Realtek High Definition Audio) (loopback) Host name: Windows WASAPI”.
When you select MME host then click in the Playback Devices and click on “Microsoft Sound Mapper - Output” what actually happens?
If that device really goes back to Display Audio then there are really only two possibilities, corrupted Audacity preferences or corrupted or inappropriate audio drivers.
Quit Audacity and follow these steps to reinstall Audacity with “Reset Preferences” checked (ticked).
If that does not help, what is the exact model number of this Pavilion? See http://support.hp.com/us-en/document/c00033108 for how to find the model number. When you know the model number, you can go to the HP site then download and install (or reinstall) the latest Windows 10 drivers for your computer model.
Gale
Hi, I’ve taken a look and this is getting a bit complicated for me. My other alternative is to run Audacity ‘silently’, make the tempo changes, save as an MP3 file and play the track through different software to see if the speed is ok. A pain but simple.
Regards,
Colin
You asked for suggestions. We can help you more if you say what you have tried and where you are getting stuck.
For starters, why not simply reinstall 2.1.1 from http://audacityteam.org/download/windows with “Reset Preferences” in the installer ticked (checked)?
Gale
Hi, this is getting too complicated for me. I use Audacity to change the tempo speed for ballroom dancing purposes therefore my other alternative is to ‘guess’ the change, save the file as a new MP3 file and play it using other software. Repeat the process if the change is not right.
Regards,
Colin
Rather than all that, why not try BestPractice, an open-source audio time-stretching tool for Windows.
Gale