no sound on Audacity

Audacity Help Forum Windows
1

Windows 7
Audacity 2.1.1 (I think it was zip)

Sound works on everything else I try, but not Audacity. I have the same settings as always. I can record or import, it shows on the graphic. What could it be?

2

Do you have any external audio devices connected to your computer (in addition to your built-in soundcard)?

Have you selected the correct [u]playback device[/u]?

3

“Do you have any external audio devices connected to your computer (in addition to your built-in soundcard)?”

No audio devices, unless my mic/preamp counts as one. I have detached it and there is still no sound. I use regular computer speakers.

“Have you selected the correct playback device?”

It is as usual, which is as it shows on the link you gave me, Realtek Digital Output.

4

Does no one have any ideas about my issue?

Audio and video files on my computer play sound, as does anything on internet. It’s just Audacity.

5

They may do. What are they? (make / model?)

6

Regarding audio devices:

Shure mic (the famous one,forgot model, bought about 3 yrs ago.

ART USB Dual Pre, Project Series (as above)

They are now detached from the computer.

7

When Audacity is launched, it looks at the computer’s sound system to see what audio devices are available. Audacity does not look again unless you explicitly tell it to (Transport menu > Rescan Audio Devices). If audio devices are added or removed while Audacity is open, the actual audio devices in the sound system will be different to the devices that Audacity knows about - not good. So after changing any of the audio devices (including USB audio interfaces, USB mics, USB speakers, etc), it is essential that you either restart Audacity or rescan audio devices (restarting is generally the most reliable).

Select the device(s) to be used for recording and playback in the device toolbar.

8

I’m not having problems with audio devices. I have already relaunched Audacity, and I have all the settings as they should be, Realtek for playback. The problem is that I can get no playback audio. Audio plays from other players, from internet and my files, but not from Audacity. For clarity, I will copy the first 3 posts in this thread below:

1
Posted by Xerlome » Sun Oct 22, 2017 3:13 pm
Windows 7
Audacity 2.1.1 (I think it was zip)
Sound works on everything else I try, but not Audacity. I have the same settings as always. I can record or import, it shows on the graphic. What could it be?

2
Posted by DVDdoug » Sun Oct 22, 2017 3:19 pm
Do you have any external audio devices connected to your computer (in addition to your built-in soundcard)?
Have you selected the correct playback device?

3
Posted by Xerlome » Mon Oct 23, 2017 4:17 am
“Do you have any external audio devices connected to your computer (in addition to your built-in soundcard)?”
No audio devices, unless my mic/preamp counts as one. I have detached it and there is still no sound. I use regular computer speakers.
“Have you selected the correct playback device?”
It is as usual, which is as it shows on the link you gave me, Realtek Digital Output.

9

Please try this:

  1. Reboot your computer
  2. Launch Audacity
  3. Open the Audacity Help menu and select “Audio Device Info…”
  4. Click the “Save” button and save it somewhere that you can find it.
  5. Attach the saved text file to your reply (see: https://forum.audacityteam.org/t/how-to-attach-files-to-forum-posts/24026/1)
10

Thank you. Here is the attachment. I will be off computer for a while, but look forward to your reply.
Audacity - devices file.rtf (7.79 KB)

11

I’ve deleted your duplicate post (the first one did come through, as you can see).
I’ll also post the data from your file here so that we can refer to it more easily:

Default recording device number: 1
Default playback device number: 3
==============================
Device ID: 0
Device name: Microsoft Sound Mapper - Input
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
==============================
Device ID: 1
Device name: Stereo Mix (Realtek High Defini
Host name: MME
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
==============================
Device ID: 2
Device name: Microsoft Sound Mapper - Output
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 3
Device name: Speakers (Realtek High Definiti
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 4
Device name: Realtek Digital Output (Realtek
Host name: MME
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.090000
Low Playback Latency: 0.090000
High Recording Latency: 0.180000
High Playback Latency: 0.180000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Device ID: 5
Device name: Primary Sound Capture Driver
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.120000
Low Playback Latency: 0.000000
High Recording Latency: 0.240000
High Playback Latency: 0.000000
Supported Rates:
==============================
Device ID: 6
Device name: Stereo Mix (Realtek High Definition Audio)
Host name: Windows DirectSound
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.120000
Low Playback Latency: 0.000000
High Recording Latency: 0.240000
High Playback Latency: 0.000000
Supported Rates:
==============================
Device ID: 7
Device name: Primary Sound Driver
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.120000
High Recording Latency: 0.000000
High Playback Latency: 0.240000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 8
Device name: Speakers (Realtek High Definition Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.120000
High Recording Latency: 0.000000
High Playback Latency: 0.240000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 9
Device name: Realtek Digital Output (Realtek High Definition Audio)
Host name: Windows DirectSound
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.120000
High Recording Latency: 0.000000
High Playback Latency: 0.240000
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
==============================
Device ID: 10
Device name: Realtek Digital Output (Realtek High Definition Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.003000
High Recording Latency: 0.000000
High Playback Latency: 0.010000
Supported Rates:
    48000
==============================
Device ID: 11
Device name: Realtek Digital Output (Realtek High Definition Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003000
Low Playback Latency: 0.000000
High Recording Latency: 0.010000
High Playback Latency: 0.000000
Supported Rates:
==============================
Device ID: 12
Device name: Speakers (Realtek High Definition Audio)
Host name: Windows WASAPI
Recording channels: 0
Playback channels: 2
Low Recording Latency: 0.000000
Low Playback Latency: 0.003000
High Recording Latency: 0.000000
High Playback Latency: 0.010000
Supported Rates:
    48000
==============================
Device ID: 13
Device name: Speakers (Realtek High Definition Audio) (loopback)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003000
Low Playback Latency: 0.000000
High Recording Latency: 0.010000
High Playback Latency: 0.000000
Supported Rates:
==============================
Device ID: 14
Device name: Stereo Mix (Realtek High Definition Audio)
Host name: Windows WASAPI
Recording channels: 2
Playback channels: 0
Low Recording Latency: 0.003000
Low Playback Latency: 0.000000
High Recording Latency: 0.010000
High Playback Latency: 0.000000
Supported Rates:
==============================
Selected recording device: 1 - Stereo Mix (Realtek High Defini
Selected playback device: 4 - Realtek Digital Output (Realtek
Supported Rates:
    8000
    9600
    11025
    12000
    15000
    16000
    22050
    24000
    32000
    44100
    48000
    88200
    96000
    176400
    192000
    352800
    384000
==============================
Available mixers:
==============================
Available recording sources:
0 - Master
==============================
Available playback volumes:
0 - PCM
==============================
Recording volume is native
Playback volume is native

If you scroll down near the bottom, it shows:

Selected recording device: 1 - Stereo Mix (Realtek High Defini
Selected playback device: 4 - Realtek Digital Output (Realtek

and that is the problem.
Try setting the playback device to “Speakers (Realtek High Definiti” instead of “Realtek Digital Output (Realtek”

12

I had to take my computer in for other reasons and he got Audacity sound to work, too. It works now, don’t know why it wouldn’t before. Thanks for your efforts.