Microphone not recording

I have a new Asus X515 computer, windows 11. I downloaded Audacity. Recording music does not work at all and recording speech results in low volume ? The same procedure works fine on an older computer I have ???

Are you using the built-in mic?

Check [u]Microphone Boost[/u] and turn OFF any [u]Audio “Enhancements”[/u].

Thank you for raising that. Yes it works fine with the built in mike but when I plug in my own microphone it comes out all crackally and broken sound.

Got it working. Need to re-boot the computer when you change the sound settings