mic connection through audiointerface

I use to have a windows 10 laptop but just recently got a windows 10 desktop the mic and the audio interace and headset work just fine but the mic isn’t working on the new computer. it keeps saying no jack information doesn’t even pick up my voice why is that…?

Newer laptops often have a single combination microphone/headphone jack. A regular soundcard on a desktop/tower computer has separate mic & headphone connections. Is that the difference?

Regular headphones/earbuds are interchangeable either way.

If you need help with that, please give us the make & model of the computer and the microphone and/or whatever links you have. And, if you’re using the mic through an audio interface, give us the make & model of the interface too.