Logitech H390 mic automaticly mutes when I hit record

I just bought a Logitec H390 headset and was trying to record with Audacity 2.0.3. I was able to select the headset for speakers and microphone, but when I hit RECORD the mic on the headset mutes and I have to physically press the mute button to un-mute the mic. Is there a reason Audacity is doing this?? The headset works well with Skype.


We seem to get many Windows people out of trouble by updating software or drivers. Does that headset have a driver or software package?



The Logitech website says that it uses the native Windows driver. There was no software with the headset and there is none available to download on the Logitech website. My Windows driver is dated from 2006.

I dug mine out of the box. Does your mute button also have the volume control? Mine is a +/- rocker control. I think I’ve used some that have a turny thing for volume and a push for mute.

They can get confused. My mute acts normally but the volume control manages the laptop speaker volume, not the volume of the earmuffs.

Mute is a toggle. If you start out with it muted, does Audacity unmute it?

What happens if you run the headset normally and go into monitor rather than full Record? That is, right-click the red recording meters > Start Monitoring.


Use the latest Audacity 2.0.5 from here: http://audacityteam.org/download/windows .

Try recording with Skype shut down.

You didn’t say what version of Windows (see the pink panel above). If you are on Windows 7 or later, try right-clicking over the speaker icon by the system clock, then choose “Sounds”. Click the “Communications” tab to right of “Sounds”. Under “When Windows detects communications activity:”, choose “Do nothing”.