Internal error

[Yan]

Hi,

I’m running Win 10 and Audacity 3.1.2 and I got an error, the detail error looks like the one below. Please help me out, i did this for more than continuos 3days and i need it like two days after
Thanks,
Yan

This is what is in the problem details box that pops up:

{
“timestamp”: 1637962472,
“event_id”: “8a5a867011650041842a5347e5cccdae”,
“platform”: “native”,
“release”: “audacity@3.1.2”,
“contexts”: {
“os”: {
“type”: “os”,
“name”: “Windows”,
“version”: “10.0.19044”
}
},
“exception”: {
“values”: [
{
“type”: “Internal_Error”,
“value”: “Internal error at line 547.\nPlease inform the Audacity team at https://.”,
“mechanism”: {
“type”: “runtime_error”,
“handled”: false
}
}
]
}
}

[jademan]

I’m running Win 10 and Audacity 3.1.2 and I got an error

I assume that was you that posted on the learners-group in discord.

So have you tried the 3.1.3 beta?

@LWinterberg

Hello @everyone
We have a 3.1.3 beta for you to test. It should significantly speed things up (especially loading in) and also fixed a crash, but it did require large under-the-hood changes, so we want to know if anything breaks with real projects.
Please download and test it out on https://github.com/audacity/audacity/releases/tag/Audacity-3.1.3-beta-1

If you find something going wrong, feel free to report it in techsupport-and-bugs. If you can reproducibly break something, you can also directly file a bug yourself at https://github.com/audacity/audacity/issues/new?assignees=&labels=&template=bug_report.md

SEE: https://forum.audacityteam.org/t/help-internal-error-at-d-a-audacity/63456/6

It is also possible that 3.1.1 will fix the issue.

Have you tried exporting all of your tracks to WAV files, then re-importing into a new project?

If you can’t get your project to open at all, even with the 3.1.3-beta, then zip up your project and upload it to a public file sharing service and post (or PM me) a link. I’ll take a look at it.