Internal error at D:\a\audacity\audacity\libraries\lib-xml\XMLWriter.cpp line 547.

Audacity Help Forum Windows
1

Hello good people! I am using Windows 10 and have Audacity 3.1.2 that just installed today. I had worked for almost 8 hours on a project and when I closed and reopened it, it shows me this error message:

Internal error at D:\a\audacity\audacity\libraries\lib-xml\XMLWriter.cpp line 547.

Problem detials:
{
“timestamp”: 1639607452,
“event_id”: “8ae2450d72bd2548ba4293bbad09d77e”,
“platform”: “native”,
“release”: “audacity@3.1.2”,
“contexts”: {
“os”: {
“type”: “os”,
“name”: “Windows”,
“version”: “10.0.19043”
}
},
“exception”: {
“values”: [
{
“type”: “Internal_Error”,
“value”: “Internal error at line 547.\nPlease inform the Audacity team at https://.”,
“mechanism”: {
“type”: “runtime_error”,
“handled”: false
}
}
]
}
}

Very much appreciated if anyone knows how to solve this problem, thank you.
Previously before close I tried to export the file to mp3 but I canceled it.

2

Others have reported this same internal error. See: https://forum.audacityteam.org/t/help-internal-error-at-d-a-audacity/63456/1 and https://forum.audacityteam.org/t/saved-file-wont-open/63405/1

Apparently, there is a bug in 3.1.2 that is causing this error. There is one report stating that reverting to 3.1.1 will correct the issue. To download, see here: https://www.fosshub.com/Audacity-old.html

Other reports show that upgrading to 3.1.3-Beta will correct the issue. See this post for 3.1.3 info: https://forum.audacityteam.org/t/help-internal-error-at-d-a-audacity/63456/1

3

I had worked for almost 8 hours on a project

What kind of editing and what’s the show? Could you put the show back together again if the edit doesn’t come back?

Any live interviews with famous people? One-time captures of events?

Koz

4

So I’m not the only one who got this lovely surprise error message today… :slight_smile:
happy to report that the 3.1.3 beta saved the project for me as well.