hi, I have a dell inspiron 15 3521, and I am running a cisno bm 800 phantom mic, through and avid mbox mini, into the usb drive on the laptop
before, i use to have windows 8, when i first got the laptop, and i had absolutely no problems recording, with this same setup.
however, when i upgraded, or so i thought, to windows 10, i cannot record any quality sound, from the mic
i can hear myself in the heaphones perfectly fine, but when i record, and play it back, i have to turn the volume allll the way up, and it sounds very queit still, and very gargled, and distorted.
i also hardly see any level on the mic monitoring.
i have the mic enabled on the laptop settings, and i have the mic volume up on audacity, still cant figure out what im doing wrong
I should also state, when I open dell audio, and go into the microphone tab, it says to connect audio device, which is already connected…
Have you downloaded the latest drivers for Windows 10? Most of these little USB audio interfaces are “class compliant” and work with the Microsoft-supplied drivers, but the Mbox may need drivers from Avid. (I only found drivers for the “3rd gen” Mbox so I don’t know what’s available if you have an older one.)
Have you tried another USB cable? Or, maybe the Mbox has died, or maybe it’s not Win10 compatible?