Hype tape to mp3 converter HY-2010 "Unknown device".

Hello, I have the hype tape to mp3 converter model HY-2010.
when I plug this into my usb port on my windows 7 or windows 8 machine. it comes up as unknown device and I cannot see it or select it in the devices tab of the audacity program.
Is there a driver (windows perhaps) that I can use to get this to work. Thanks

Audacity does not make USB devices, only the Audacity software.

USB tape converters almost never have separate drivers.

You could try the steps in the green box “Detecting USB and Firewire devices” here: http://manual.audacityteam.org/o/man/faq_recording_troubleshooting.html#flatline .

Note that if you connected the device after starting Audacity, you must restart Audacity or use Transport > Rescan Audio Devices (look at the top of the Audacity program).