jprof
November 1, 2023, 10:36pm
1
Hi there, its been 2 weeks now that I have been getting this error message when trying to upadte. I have a Mac Pro 2020 with the lates macOS. Here are the details:
{
“timestamp”: 1698877708,
“event_id”: “fb7086e90ec843908a4347ab1c9a97db”,
“platform”: “native”,
“release”: “audacity@3.3.3”,
“contexts”: {
“os”: {
“type”: “os”,
“name”: “Macintosh”,
“version”: “10.16.0”
}
},
“exception”: {
“values”: [
{
“type”: “Error_checking_for_update”,
“value”: “Unable to connect to Audacity update server.”,
“mechanism”: {
“type”: “runtime_error”,
“handled”: false
}
}
]
}
}
Thanks for any help anyone can provide !
Joel
This is an issue with macOS 14, a fix is coming with Audacity 3.4 (probably tomorrow)
1 Like
jprof
November 2, 2023, 1:44am
3
Great, thank you, I appreciate it!
jprof
November 5, 2023, 7:51pm
4
Hi there,
In order to resolve the error, would I have to reinstall Audacity on my Mac ?
You certainly would have to install the new version, yes
jprof
November 7, 2023, 6:56pm
6
Since the error is when it tries to update, I assume I will have to go to the website directly, download & install. Thanks for your help!
system
Closed
December 1, 2023, 10:36pm
7
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