error message recording device settings and sample rate

I have a surface 3 using Windows 10 v 1607 (just upgraded for x64-based systems in past few days)
I have Audacity 2.1.2 upgraded from 2.1.1 today.

It was all working fine prior to these updates a few days ago, using WIndows 10 and Audacity 2.1.2

I use a Centrance MicPort Pro USB adaptor into which is plugged my NT1 microphone. As far as I can see all drivers are up to date for this.

Now when I try to record with this set up, also when I try to adjust the input volume on the slider in Audacity, I get the following message:
Érror while opening sound device. Please check the recording device settings and the project sample rate"’

However, if I remove the MicPort Pro and mic, I CAN record and adjust the volume, no problems.

(Actually, as we speak, just double checked on this, and volume input miraculously now works!! but recording still does not with MicPort and mic attached)

I have looked through the similar concerns at this forum, but cannot find a solution.
I would appreciate any help you can offer.
MAny thanks.


If you previously installed the CEntrance “Universal Driver” then you have to follow these special instructions to uninstall the old driver and install the new Windows 10 driver: However I don’t think you have to install those drivers if you are just using a single CEntrance on its own, and Audacity won’t recognise those drivers if they are only ASIO drivers.

Note that Audacity 2.1.2 does not support Windows 10, unless the drivers of all your audio devices have proper Windows 10 drivers. Presumably your built-in sound card does have proper Windows 10 drivers, given your machine is made by Microsoft.

If problems persist, try 2.1.3-alpha which is intended to support Windows 10. Get the ZIP file from the top of the page, right-click the ZIP file then choose “Extract All…” and extract the contents to a folder of your choice. From that folder, launch audacity.exe.

Note that 2.1.3-alpha is not a finished release. It has some fixes for bugs that are in 2.1.2 but may have other new bugs.

If 2.1.3-alpha still errors with your CEntracnce then it will be a question of choosing the correct host in Audacity’s Device Toolbar and matching sample rates in Audacity and Windows Sound. See for more information (it applies to Windows 10 too).