Error message in diagnostics

I am using Windows 10 with ver 2.3.115:38:24: Audacity 2.3.1 Iloaded both Lame and FFmpeg, I think, at least I downloaded them. Don’t see them anywhere
15:38:24: Trying to load FFmpeg libraries…
15:38:24: Trying to load FFmpeg libraries from system paths. File name is ‘avformat-55.dll’.
15:38:24: Looking up PATH environment variable…
15:38:24: PATH = ‘C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Windows\System32\OpenSSH;C:\Program Files\NVIDIA Corporation\NVIDIA NvDLISR;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Users\19365\AppData\Local\Microsoft\WindowsApps;’
15:38:24: Checking that ‘’ is in PATH…
15:38:24: FFmpeg directory is in PATH.
15:38:24: Checking for monolithic avformat from ‘avformat-55.dll’.
15:38:24: Error: Failed to load shared library ‘avformat-55.dll’ (error 126: The specified module could not be found.)
15:38:24: Loading avutil from ‘’.
15:38:24: Error: Failed to load shared library ‘.dll’ (error 126: The specified module could not be found.)
15:38:24: Loading avcodec from ‘’.
15:38:24: Error: Failed to load shared library ‘.dll’ (error 126: The specified module could not be found.)
15:38:24: Loading avformat from ‘avformat-55.dll’.
15:38:24: Error: Failed to load shared library ‘avformat-55.dll’ (error 126: The specified module could not be found.)
15:38:24: Error: Failed to load FFmpeg libraries.
15:38:24: Error: Failed to find compatible FFmpeg libraries.

That’s saying that Audacity can’t find a compatible version of FFmpeg.

Check the instructions here - is this what you did? Installing and updating Audacity on Windows - Audacity Manual

In particular, ensure that you download the file “ffmpeg-win-2.2.2.exe” by clicking on the name of this file where it says:

FFmpeg 2.2.2 Binary for Windows, compatible with Audacity 2.0.6 and later (please update, or use v0.6.2 below)
(Lame is right ABOVE, this is ffmpeg):
ffmpeg-win-2.2.2.exe > - (SHA256 SUM here)

(If you see any “Download” buttons, ignore them, do not click on them. The download page is advert supported, and unfortunately there are sometimes misleading adverts that try to trick you into downloading other stuff.)

As it says in the instructions, you need to run the “ffmpeg-win-2.2.2.exe”, after downloading it, to install FFmpeg.