Ok, I got a weird one here:
We’ve been working on a digitizing project for months now, using a Zoom UAC-2. Never had a hitch. Today, our tech sat down to work as they always do, and…nothing. The tape rolls, the hardware works, and just nothing records.
We tried other usb ports on the laptop, without any luck, but other devices through those usb ports just fine; AND Audacity registers the interface when we plug it in.
We tried the same system plugged into a different laptop with every single setting the same in Audacity and without any changes in the hardware: worked just fine.
We tested recording through the laptop microphone, and Audacity picked that up no problem.
We even had our IT guy reset all our drivers, update the laptop, reinstall Audacity–nothing has worked.
Audacity recognizes the interface; the tapes record on other laptops using identical software, hardware, and settings. Every possible problem we can think of is contradicted by our tests. At this point, we’re just confused.
What did we miss?