crash on Save Project or Export

Audacity Help Forum macOS
1

Hi, I’m using Audacity again after a layoff.
Version 2.0.5 on OSX 10.8.5.
Each time I go to menu picks for Save Project As… or FIle/Export…,
Audacity crashes.
The OSX problem report is attached.
I cannot find any audacity.cfg file.

This happens whether the current track is a recovery file from yesterday’s recording session
(which appeared to go normally; about 5 minutes)
or a .aup from previous times.

Thanks!
-Roger’s Neighbor Roger
audacity-crash-problem-report.txt (64.2 KB)

2

Thanks for the report.

Have you tried saving the recovered project to a new name, then File > Close before opening more AUP files or saving/exporting? Or does Audacity crash when you try to save the recovered project?

Where are you saving or exporting to? Try saving to your Desktop. If you are using the DMG of Audacity, make sure you have installed Audacity properly and are not running Audacity from the DMG. See: https://forum.audacityteam.org/t/installation-do-not-run-audacity-from-the-dmg/31711/1 .

Have you got the “About Audacity” dialogue open and cannot close it?

If you’ve used Audacity before, audacity.cfg should exist. Resetting audacity.cfg might solve the problem. Make sure Audacity isn’t running, open Finder, Go > Go to Folder and type:

~/Library/Application Support/audacity/

Open audacity.cfg in TextEdit.

Select all the text and delete it.

Then type the following at the top of the file:

NewPrefsInitialized=1

Save audacity.cfg and restart Audacity.


Gale

3

Thanks for your quick response!

The crash occurs immediately after selecting FIle/Export…,
or in the case of File/Save Project As…,
immediately after closing the window warning that
the aup file cannot be read by other applications.

Yes, you are right, the audacity.cfg file was there…
my search was lazy, basically using spotlight and locate.

Regenerating audacity.cfg did not fix the problem, though.

Not running from the DMG.

-Roger’s Neighbor Roger

4

You cannot close the project save warning, only “OK” it. Do you get to see the file save dialogue where you choose the file name and folder location?

And are you still running Audacity with a recovered project that you want to save or export, but can’t? Or have you discarded recovery and closed the recovered project, and trying to save or export material that has not crashed before?

If the crash occurs in the recovered project, the problem may be just in that project. In that case, please open Finder, then choose Go > Go to Folder and type:

~/Library/Application Support/audacity/AutoSave/

Attach the autosave file from that folder. If there are multiple autosave or temp files in that folder, attach the latest autosave file.

Please also attach your audacity.cfg, even if you are not trying to save or export a recovered project.

And have you got the “About Audacity” dialogue open and cannot close it? I ask because that happens for a few users, and “About Audacity” seems to be cited in the crashed thread.



Gale