Burn Error from the I-Tunes

I am having a lot of trouble with the error message “The device drained its buffer without burn underrun protection” when trying to burn CDs from iTunes 4.6. My iBook has OSX 10.3.4 installed. The burn fails and the cryptic message pops up every time. The machine has 640 megs of memory, and the 40 gig hard drive is only one third full. I think this may be a system problem, beacuse I am unable to burn CDs from the finder, or from any app for that matter.

The problem started when my wife dropped a sock (!) and it fell on the screen of the iBook when it was burning a CD. The burn failed and ever since then I have had trouble burning. All the usual recommendations don’t help: burning at a slow speed, using different media, logging out and burning with a different user account. I wonder if it is possible to re-install the firmware for the CDR drive? The drive is a SONY CD-RW CRX821E. Thanks for any help!

You can try deep resetting your iBook. There are two systems that normally go for years without needing service, but in extreme cases they may need to be reset. One is NVRAM and the other is Power Management.

http://support.apple.com/kb/HT1431
http://support.apple.com/kb/HT1379

My iBook had a really tiny reset button just to one side of the Video Output Port. You can Google what that does. The books say 'For System Reset during Troubleshooting."

However, I wouldn’t be on the edge of my seat waiting for the drive to come back to life. A static electricity shock like that is usually fatal. My iBook came with DVD Playback and no recording. I bought an external CD burner.

Koz