Auto-recover issues!!

Hello! So I have an HP laptop and the other day I had a few important but unsaved Audacity files up, when suddenly my computer expectedly decided to update to the new Windows software… Usually when my computer does something weird like that, Audacity will recover the files when I get back on. However, this time when I went to the Audacity program, it said it recovered the files but when I pulled them up there wasn’t anything but basically a flat line. The track is there but no actual audio (just a straight line where the audio used to be). PLEASE HELP! Is there anything I can do to get it back? These are very important audio tracks. Thank you!!!

Leave Audacity open. If you File > Exit and either save the projects empty, or choose not to save changes, the projects are gone for ever. If you need to shut down the computer, force quit Audacity in Windows Task Manager.

Please tell us exactly what version of Audacity you are using. See the pink panel at the top of the page.

Backups are good - did you ever export WAV from these unsaved projects?

Are these completely unedited recordings?

Please post the contents of Help > Show Log… top right of Audacity, and the AUTOSAVE files which should be at Users<your user name>\AppData\Roaming\Audacity\AutoSave. If you don’t see that folder, type

%appdata%\Audacity\AutoSave

into the Windows File Explorer address bar and hit ENTER on your keyboard.


Also, here is a tip for you.

Now you are on Windows 10, if a reboot is required to install an update, you can schedule the reboot rather than it happening automatically. To enable the scheduling option, open the Settings app, choose “Update & security” then the “Windows Update” pane. In that pane, click the “Advanced options” link then select “Notify to schedule restart” from the dropdown list at the top. Windows will still schedule a reboot for when it thinks the computer won’t be busy, but with this option enabled you can manually choose any day and time.


Gale

Hello! So it is Audacity 2.0 and they are unedited files. Should I screen shot the AutoSave stuff for you? I’m really not very computer savvy and am not sure what to do with the AutoSave files. Thanks so much Gale!

Do you mean 2.0.0? That is very old now.

A screenshot of the AUTOSAVE file would not show all its contents if there was anything usable in it. So please attach the AUTOSAVE files and the Audacity log file. This link explains how to attach files to the Forum: https://forum.audacityteam.org/t/how-to-attach-files-to-forum-posts/24026/1

If these are unedited recordings that you yourself recorded into Audacity, and only if that is true, then you can in theory recover the data even without usable AUTOSAVE files thus: http://manual.audacityteam.org/man/recovering_crashes_manually.html.

But It would be better just to attach the AUTOSAVE files and log file to begin with, in case some simple solution can be seen.



Gale

Attached are the AutoSave files!
New Project - 2016-06-12 11-38-08 N-81.autosave (17 KB)
New Project - 2016-06-12 11-32-03 N-42.autosave (12.6 KB)
New Project - 2016-06-10 19-11-32 N-7.autosave (13.9 KB)

Audacity Log: (please let me know if there is anything else you need!)

19:10:29: Audacity 2.0.2
19:10:43: Trying to load FFmpeg libraries...
19:10:43: Trying to load FFmpeg libraries from default path, 'C:\Program Files (x86)\Ffmpeg For Audacity\avformat-52.dll'.
19:10:43: Looking up PATH environment variable...
19:10:43: PATH = 'C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\HP SimplePass 2011\x64;C:\Program Files (x86)\HP SimplePass 2011\;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\Common Files\Roxio Shared\12.0\DLLShared\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files\MATLAB\R2013a\bin;C:\Program Files\MATLAB\R2011b\bin;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files\Common Files\Autodesk Shared\;C:\Program Files (x86)\Microsoft ASP.NET\ASP.NET Web Pages\v1.0\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x64;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\TortoiseSVN\bin'
19:10:43: Checking that 'C:\Program Files (x86)\Ffmpeg For Audacity' is in PATH...
19:10:43: Warning: FFmpeg directory is not in PATH.
19:10:43: Temporarily appending ';C:\Program Files (x86)\Ffmpeg For Audacity' to PATH...
19:10:43: Checking for monolithic avformat from 'C:\Program Files (x86)\Ffmpeg For Audacity\avformat-52.dll'.
19:10:43: Error: Couldn't find symbol 'avutil_version' in a dynamic library (error 127: the specified procedure could not be found.)
19:10:43: avformat not monolithic
19:10:43: Loading avutil from 'C:\Program Files (x86)\Ffmpeg For Audacity\avutil-50.dll'.
19:10:43: Loading avcodec from 'C:\Program Files (x86)\Ffmpeg For Audacity\avcodec-52.dll'.
19:10:43: Loading avformat from 'C:\Program Files (x86)\Ffmpeg For Audacity\avformat-52.dll'.
19:10:43: Returning PATH to previous setting...
19:10:43: Actual avutil path C:\Program Files (x86)\Ffmpeg For Audacity\avutil-50.dll
19:10:43: Actual avcodec path C:\Program Files (x86)\Ffmpeg For Audacity\avcodec-52.dll
19:10:43: Actual avformat path C:\Program Files (x86)\Ffmpeg For Audacity\avformat-52.dll
19:10:43: Importing symbols...
19:10:43: All symbols loaded successfully. Initializing the library.
19:10:43: Retrieving FFmpeg library version numbers:
19:10:43:    AVCodec version 0x344802 - 52.72.2 (built against 0x344802 - 52.72.2)
19:10:43:    AVFormat version 0x344002 - 52.64.2 (built against 0x344002 - 52.64.2)
19:10:43:    AVUtil version 0x320f01 - 50.15.1 (built against 0x320f01 - 50.15.1)
19:10:43: FFmpeg libraries loaded successfully.
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000014.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000017.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000045.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000006b.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00000aa.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00000e9.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00000f1.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00000f9.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000159.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000172.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000019d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00001ab.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00001b0.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000021e.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000029c.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00002d2.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00002df.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00002e6.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00003d7.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000402.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000433.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000046a.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000480.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00004a2.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00004c6.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00004cd.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00004f6.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000503.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000053f.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000573.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000576.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00005c5.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00005e7.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000062a.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000062d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000062e.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00006ef.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000711.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000073c.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000077b.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00007a2.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000831.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000835.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000083d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000084c.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000857.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e000088b.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000894.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00008b8.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e00008d5.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000911.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000978.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000992.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a0d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a23.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a37.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a39.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a42.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a4b.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a5d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000a6a.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ae8.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000af7.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000b4d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000b87.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000b8d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000bcc.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000bd7.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000c0f.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000c27.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000c6f.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000cce.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ce2.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ce5.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000cf1.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000d3d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000d74.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000d8a.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000e2d.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000e35.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ea6.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ebe.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ec4.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ed8.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000ee4.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000f7b.au'
19:11:18: Warning: Orphan block file: 'C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201\e00\d00\e0000fae.au'
19:11:18: Warning:    Project check ignored orphan block file(s). They will be deleted when project is saved.
19:11:18: Warning: Project check found file inconsistencies inspecting the loaded project data.
11:31:05: File name is c:\users\michael\appdata\roaming\audacity\autosave\new project - 2016-06-10 19-11-06 n-1.autosave
11:31:05: Mime type is *
11:31:05: Opening with libsndfile
11:31:05: Opening with liboggvorbis
11:31:05: Opening with libflac
11:31:05: Opening with lof
11:31:05: Opening with libav
11:31:06: Error: FFmpeg : av_open_input_file() failed for file C:\Users\Michael\AppData\Roaming\Audacity\AutoSave\New Project - 2016-06-10 19-11-06 N-1.autosave
11:31:06: Error: Importer::Import: Opening failed.
11:31:23: File name is c:\users\michael\appdata\roaming\audacity\autosave\new project - 2016-06-10 19-11-32 n-7.autosave
11:31:23: Mime type is *
11:31:23: Opening with libsndfile
11:31:23: Opening with liboggvorbis
11:31:23: Opening with libflac
11:31:23: Opening with lof
11:31:23: Opening with libav
11:31:23: Error: FFmpeg : av_open_input_file() failed for file C:\Users\Michael\AppData\Roaming\Audacity\AutoSave\New Project - 2016-06-10 19-11-32 N-7.autosave
11:31:23: Error: Importer::Import: Opening failed.

The N-7 autosave whose data is in “C:\Users\Michael\AppData\Local\Temp\audacity_temp\project10201” has “orphan” files in the “project10201” folder that are not listed in the AUP file. Where I looked, those files don’t seem to belong to the other projects. Orphans would normally be for some action you had “undone” and would not matter as long as you did not want to redo what you had undone.

Otherwise all three AUTOSAVE files look OK from a syntax point of view, and your log does not mention “missing” files, so there is no obvious reason why you see a flat line.

Did you restart Audacity after the flat line recovery occurred, which would have cleared the log of whatever errors it showed then? The most likely explanation would be if the temp files no longer existed when you first tried to recover. In that case Audacity would just write silent (flat line) replacement files for the ones that were missing. After that, next time you launch Audacity, even after force-quitting it, Audacity will not see any technical errors, because it already replaced the missing files with silence.

You could perhaps drag some of the AU file that are inside the “project10201” folder into Audacity and see if they are flat lines. Do the same with some of the AU files in the “project22287” and “project12210” folders that are sitting next to the “project10210” folder.


Gale