Audacity Wont Record Stereo with Win 10

I am trying to digitise a bunch of cassettes (and LPs). For this I am using an ION Tape 2 Go, a Pioneer CT-W404R Dual Cassette Deck (with a Behringer digitising device), and a Teac LPR550USB CD Recorder with Cassette + Turntable. All give output in stereo to a USB port. I know this because I can capture the stereo output using my Toshiba Qosimo G32 running Linux with Audacity. But the Linux OS and Audacity keeps crashing out.

So I am now trying to use my brand new Dell Inspiron 11 3000 running Windows 10. I also have the latest Windows Audacity 2.1.3. Yet whilst I can capture and record the input though the Dell’s USB port(s) 2.0 and 3.0 OK the result is always in mono.

The cassettes / LPs are stereo, the input via the USP port is stereo, but the Dell and Audacity refuse to separate the channels and will only record in mono.

What settings do I have to use on the Dell and with Audacity to get them to accept the stereo input from the USP port(s) and record in stereo.

Thank you.

Try [u]this[/u].

Thank you - the panel says

  1. By the system clock, right-click over the Speaker icon > Recording Devices then right-click over USB Audio Codec > “Properties” - the first part is OK, but there is no entry for USB Audio Codec to do a right click on. All I have in Recording Devices is “Microphone / Realtek / Audio”

Try rebooting your computer, then look in the Windows Sound Control Panel and ensure that the USB device is listed and enabled. The recording tab of that control panel has green meters, so you can check that the device is working before you even start Audacity. Obviously, if the device is not working, then Audacity cannot use it, so it’s worth checking that the device is working first.