As I am rather new to Audacity crashing, I do not know where to find crash logs, but here is my problem:
Every time I open Audacity, it closes itself after 3-5 seconds. I was using version 2.1.2, and I checked the website to find 2.1.3 was released, so I uninstalled 2.1.2 and installed 2.1.3, but the crashes continued. I am running 64 bit Windows 10. I’m sorry I can’t provide more information. Where are crash logs generated, if at all?
Resetting preferences is the important step. Reinstalling without resetting preferences is unlikely to make any difference.
If you are using the .exe installer on Windows, then there is a checkbox option during the installation process. Re-install again and be sure to read each dialog screen and check (tick / confirm) the option to reset preferences.
As for resetting settings, will deleting the audacity folder in Appdata/roaming do?
Also, I’ve discovered something strange. When run on one user, Audacity works, but when run on another user, it does not.