(AGAIN) Latency Error ...

Hello everybody. I’ve been using Audacity for the past 10 years without an issue until a couple of days ago that I bought an Audiobox USB interface, I’m not able to overdub and when I press record I get this message:

“Latency Correction setting has caused the recorded audio to be hidden before zero.
Audacity has brought it back to start at zero.
You may have to use the Time Shift Tool (<—> or F5) to drag the track to the right place”

I’ve tried cold booting my computer with no luck. This problem only appears when I have the interface plugged in, if I unplug it and use my usb mic or the built in mic in my lap top there is no problem at all so what gives?!
I have Audacity 2.1.3 and Windows 10. Please I would really appreciate any help. THANKS!

If your device keeps stalling that it is a problem with the device or its settings, not Audacity.

Sample rates must the same everywhere: track, project rate, Windows. Try with 44100 Hz first. Make sure the Audacity Audio to buffer is high enough (Edit > Preferences…, Recording section).

Go through all the points here even though it is about synchronisation rather than stalling: http://manual.audacityteam.org/man/faq_recording_troubleshooting.html#sync.

Did you install the AudioBox drivers (Universal Control) from http://www.presonus.com/products/AudioBox-USB/downloads?