A upgrade from Win 7 to 10, and now I cant record.

[Wellsgb]

Windows 10. Version 2.3.2 audacity.
Please stay with me on this as its a long one.

My pc crashed on win 7, but up until then the program worked just fine. I had a local shop install a new ssd hard drive and win 10 at the same time. Since this upgrade I just can not get Audacity to record.
I have so far, checked that its in the correct settings (as far as I have researched see attached for screen grab). I Have tried re installing the program. I have tried to look for stereo mix on the system but its not there ( see attached). Rather than streaming the audio the red markers just stay put, also no sound changes the monitoring bar.
It will record microphone so I know that its working, I just cant get it to hear the system sound!

Any ideas are greatly appreciated, sorry if this has been a topic before but I couldn’t find any threads of the same nature and I cant figure out what causing the problem… cheers all.

[kozikowski]

Stereo Mix is very old and no longer supported. Win10 has other techniques to record internet sound.

https://manual.audacityteam.org/man/tutorial_recording_audio_playing_on_the_computer.html

Koz

[steve]

The fact that you have 3, apparently identical loopback devices listed, and nothing else, looks rather peculiar.

Please save the “Audio device info” (https://manual.audacityteam.org/man/help_menu_diagnostics.html#audio_device_info) and attach the saved info file to your reply.

[Wellsgb]

Thanks Team, but a Microsoft advisor chat suggested downloading the realtek drivers. This is done and installed and all is fine, stereo mix is back and and I can now use this awesome program.
This is a simple fix if anyone gets the same problem, just a big file to download.

Thanks.

[steve]

Thanks for the update Wellsgb. Glad you’ve got it working.