2.3.2 Crashing on Quick Play

Audacity Help Forum macOS
1

Mac OS: Mojave (10.14.6)

Casual user for a personal blog. Just upgraded to 2.3.2 and every time I either time shift a track or cut a piece of track, then click the quick play, it crashes and I can’t even click Continue. I have to Force Quit the app and recover my project. If I save between each action, it sometimes lets me quick play, but not always. If I can recover, the log says there are orphaned files, that there is wrong architecture and that there are missing images.

I’ve deleted the config file and updated the FFmpeg files. What am I missing?

I have 3 tracks open in the project.

Sanitized log attached. Any advice is welcome.
AudacityLog_Sanitized.rtf (3.46 KB)

2

I just tested this on W10 with 2.3.2 and 2.3.3 (I am away from my Macbook for a few days so can’t test on Mac too).

I tested with 3 stereo tracks and made repleated time shifts and cuts followed by Timeline Quick Play - and it works perfectly every time - so I’m puzzled and stumped :confused:

WC

3

Thanks for trying and glad to know it works in Windows10. I, too, am stumped.

4

Back home now so I just tested on my Macbook Pro with Mojave 10.14.6 and with both 2.3.2 and the latest alpha test build that I have for the upcoming 2.3.3 and on both of those this works fine for me.

Peter.

5

Thanks, Peter. I’ll try uninstalling and hope that works.

6

I would suggest trying a reset of Audacity first.

See: https://manual.audacityteam.org/man/installing_and_updating_audacity_on_mac_os_x.html#purge

Peter

7

Thanks, but that didn’t work either. If I only have one track that I’m editing, everything is fine. The moment I add another track (e.g. intro/outro) and then edit anything it crashes. I’ve even updated the edited tracks and exported them as new .mp3s and still it crashes with more than one track added to a project.

8

Well’ this leaves me totally foxed :confused:

I just tested on my Macbook Pro 10.14.6 - with a large number of tracks and editing by cutting bits out of any of the tracks works fine - as does Timeline Quickplay.

I’ve run out of ideas here, sorry …

Peter

9

Thanks. Appreciate you testing and trying to help. Looks like I just need to do all my editing, track by track, then put them together at the end without any more editing.

10

When you say “it crashes”, do you mean that Audacity “freezes”, or does Audacity actually stop running and disappear?

What audio device(s) are you using?

11

It freezes and gives me the crash report window, which I can’t send because it’s frozen. I have to Force Quit to get it back. It happens whether I am using the computer mic/speakers, or have my Yeti connected.

12

Are you working with a saved project? If so, where is the project saved? (in particular, which drive / what sort of storage medium?)

13

I’ve tried with both a previously saved project (on my local drive) and starting from a new .mp3 (also on my local drive).

14

Like waxcylinder, I’m not able to reproduce the problem, and I don’t see any explanations jumping out.
Perhaps worth running some tests on your local drive (this article has some information: http://osxdaily.com/2012/05/24/check-hard-drive-health-mac-disk-utility/ or this one if you have an SSD: https://www.addictivetips.com/mac-os/check-ssd-health-on-macos/)

15

Appreciate it!

16

Hi. I am a new User for Audacity and I am having the same issue. I am editing a podcast and when I add another file to the main file, the system crashes. I get the Debug Report notification but the system is frozen with the “whirling ball of death”. I have to switch windows to another program and then “Force Quit” Audacity Which is “not responding”. Help please…Russ

17

Rustyc101, you appear to be describing a different problem. This topic is specifically about using “Quick Play”. Unless the problem that you are describing matches exactly with the problem described in the first post, please start a new topic. It becomes very confusing if multiple issues are being discussed in the same forum thread.

18

Actually, Russ’ issue is exactly what’s happening to me (see first post with logs). My issue is isolated to when I upgraded to 2.3.2. But it only seems to be happening if I have more than one track in a project and make an edit. Crash, freeze, force quit.