Audacity startup problem

Help for all users of Audacity 2.x on Mac OS X 10.4 and later.

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Audacity startup problem

Permanent link to this post Posted by AProler1 » Fri Apr 27, 2012 7:43 pm

I am having the same issue. Any help is hugely appreciated. Thanks a lot.



Process: Audacity [20077]
Path: /Applications/Audacity/Audacity.app/Contents/MacOS/Audacity
Identifier: net.sourceforge.audacity
Version: 2.0.0.0 (2.0.0.0)
Code Type: X86 (Native)
Parent Process: sh [20074]

Date/Time: 2012-04-27 12:36:40.924 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 955026 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 367 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 928B1185-93C2-4B45-BC68-553888B7F01E

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x969c3dd0 CFStringGetLength + 80
1 com.apple.CoreFoundation 0x969d82e2 CFStringCompare + 18
2 com.apple.LaunchServices 0x991304ba UTTypeEqual + 32
3 com.apple.HIServices 0x93687456 PasteboardCopyItemFlavorData + 221
4 com.apple.HIToolbox 0x9924a7c4 MacManagerIsFinderForKidsEnabled + 139
5 com.apple.HIToolbox 0x993b460f SystemAppMenuHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1919
6 com.apple.HIToolbox 0x991c9c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
7 com.apple.HIToolbox 0x991c8ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
8 com.apple.HIToolbox 0x991c8d55 SendEventToEventTargetWithOptions + 58
9 com.apple.HIToolbox 0x99215c67 SendMenuPopulate(MenuData*, OpaqueEventTargetRef*, unsigned long, double, unsigned long, OpaqueEventRef*, unsigned char*) + 356
10 com.apple.HIToolbox 0x992498b9 PopulateMenu(MenuData*, unsigned long) + 83
11 com.apple.HIToolbox 0x992495cc FindItemByCommandInMenu(MenuData*, unsigned long, unsigned long*, MenuData**, unsigned short*) + 22
12 com.apple.HIToolbox 0x99249758 FindItemByCommandInMenu(MenuData*, unsigned long, unsigned long*, MenuData**, unsigned short*) + 418
13 com.apple.HIToolbox 0x992494c7 _GetIndMenuItemWithCommandID(MenuData*, unsigned long, unsigned long, MenuData**, unsigned short*) + 107
14 com.apple.HIToolbox 0x993c5c14 EnableMenuCommand + 65
15 Audacity 0x003fcf31 wxMenuItem::UpdateItemStatus() + 529
16 Audacity 0x003fa561 wxMenu::DoInsertOrAppend(wxMenuItem*, unsigned long) + 545
17 Audacity 0x003fa856 wxMenu::DoAppend(wxMenuItem*) + 102
18 Audacity 0x00044cb0 AudacityApp::OnInit() + 4592
19 Audacity 0x00046981 wxAppConsole::CallOnInit() + 17
20 Audacity 0x00525900 wxEntry(int&, wchar_t**) + 112
21 Audacity 0x0003e6d8 main + 24
22 Audacity 0x0003e47e _start + 216
23 Audacity 0x0003e3a5 start + 41

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95744382 kevent + 10
1 libSystem.B.dylib 0x95744a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x95743f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x95743cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x95743781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x957435c6 start_wqthread + 30
AProler1
 
Posts: 2
Joined: Fri Apr 27, 2012 7:36 pm

Re: Audacity startup problem

Permanent link to this post Posted by Gale Andrews » Fri Apr 27, 2012 10:14 pm

AProler1 wrote:I am having the same issue.

I split this from viewtopic.php?f=47&t=64676&p=175823 (the topic you posted to). Even if the problem appears the same to you, it is best to start a new topic. Your crash report is not the same as that of the user in the other topic.

Can you please say exactly how you are launching Audacity. Was it quit before and you are executing the Audacity icon in the Dock, or are you using File > New after having closed Audacity with the red button? Are you dragging in or opening a file in Audacity once the program is open, for example by using a menu command? If so, which menu command are you using?



Gale


Code: Select all
Process:         Audacity [20077]
Path:            /Applications/Audacity/Audacity.app/Contents/MacOS/Audacity
Identifier:      net.sourceforge.audacity
Version:         2.0.0.0 (2.0.0.0)
Code Type:       X86 (Native)
Parent Process:  sh [20074]

Date/Time:       2012-04-27 12:36:40.924 -0700
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Interval Since Last Report:          955026 sec
Crashes Since Last Report:           6
Per-App Interval Since Last Report:  367 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      928B1185-93C2-4B45-BC68-553888B7F01E

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation         0x969c3dd0 CFStringGetLength + 80
1   com.apple.CoreFoundation         0x969d82e2 CFStringCompare + 18
2   com.apple.LaunchServices         0x991304ba UTTypeEqual + 32
3   com.apple.HIServices             0x93687456 PasteboardCopyItemFlavorData + 221
4   com.apple.HIToolbox              0x9924a7c4 MacManagerIsFinderForKidsEnabled + 139
5   com.apple.HIToolbox              0x993b460f SystemAppMenuHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1919
6   com.apple.HIToolbox              0x991c9c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
7   com.apple.HIToolbox              0x991c8ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
8   com.apple.HIToolbox              0x991c8d55 SendEventToEventTargetWithOptions + 58
9   com.apple.HIToolbox              0x99215c67 SendMenuPopulate(MenuData*, OpaqueEventTargetRef*, unsigned long, double, unsigned long, OpaqueEventRef*, unsigned char*) + 356
10  com.apple.HIToolbox              0x992498b9 PopulateMenu(MenuData*, unsigned long) + 83
11  com.apple.HIToolbox              0x992495cc FindItemByCommandInMenu(MenuData*, unsigned long, unsigned long*, MenuData**, unsigned short*) + 22
12  com.apple.HIToolbox              0x99249758 FindItemByCommandInMenu(MenuData*, unsigned long, unsigned long*, MenuData**, unsigned short*) + 418
13  com.apple.HIToolbox              0x992494c7 _GetIndMenuItemWithCommandID(MenuData*, unsigned long, unsigned long, MenuData**, unsigned short*) + 107
14  com.apple.HIToolbox              0x993c5c14 EnableMenuCommand + 65
15  Audacity                         0x003fcf31 wxMenuItem::UpdateItemStatus() + 529
16  Audacity                         0x003fa561 wxMenu::DoInsertOrAppend(wxMenuItem*, unsigned long) + 545
17  Audacity                         0x003fa856 wxMenu::DoAppend(wxMenuItem*) + 102
18  Audacity                         0x00044cb0 AudacityApp::OnInit() + 4592
19  Audacity                         0x00046981 wxAppConsole::CallOnInit() + 17
20  Audacity                         0x00525900 wxEntry(int&, wchar_t**) + 112
21  Audacity                         0x0003e6d8 main + 24
22  Audacity                         0x0003e47e _start + 216
23  Audacity                         0x0003e3a5 start + 41

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                0x95744382 kevent + 10
1   libSystem.B.dylib                0x95744a9c _dispatch_mgr_invoke + 215
2   libSystem.B.dylib                0x95743f59 _dispatch_queue_invoke + 163
3   libSystem.B.dylib                0x95743cfe _dispatch_worker_thread2 + 240
4   libSystem.B.dylib                0x95743781 _pthread_wqthread + 390
5   libSystem.B.dylib                0x957435c6 start_wqthread + 30
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
Gale Andrews
Quality Assurance
 
Posts: 13516
Joined: Fri Jul 27, 2007 12:02 am

Re: Audacity startup problem

Permanent link to this post Posted by AProler1 » Fri Apr 27, 2012 10:44 pm

Thanks, Gale.

I am simply launching it from the dock icon. There is no response from the program at all; the audacity window never even opens.

Then when I go to Force Quit, Audacity is listed there as "not responding."
AProler1
 
Posts: 2
Joined: Fri Apr 27, 2012 7:36 pm

Re: Audacity startup problem

Permanent link to this post Posted by Gale Andrews » Sat Apr 28, 2012 2:02 am

Thanks for your reply.

Have you ever used Audacity before on this computer?

Could you also attach the full crash report (you can use "Upload attachment" underneath where you post messages).

Meantime I would suggest force quitting Audacity then in Finder, use Go > Go to Folder then type in
Code: Select all
~/Library/Application Support/audacity/


Look in that "audacity" folder for audacity.cfg. Open audacity.cfg in TextEdit (or if Audacity has never quit cleanly you will need to create audacity.cfg).

We want to launch Audacity with different instructions in its "audacity.cfg" settings file.

First, launch Audacity with audacity.cfg showing no text except:
Code: Select all
NewPrefsInitialized=1


which is "factory default" settings.

If that does not help, force quit, then instruct Audacity to start with default settings but with Audio Unit plug-ins disabled
Code: Select all
NewPrefsInitialized=1
[AudioUnits]
Enable=0
GUI=0


And if Audacity still hangs, force quit then disable VST plug-ins in Audacity as well:
Code: Select all
NewPrefsInitialized=1 
[AudioUnits]
Enable=0
GUI=0
[VST]
Enable=0
GUI=0
Rescan=0



Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
Gale Andrews
Quality Assurance
 
Posts: 13516
Joined: Fri Jul 27, 2007 12:02 am


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