2.2.1 RC2 Aborting / Crashing on Mac OS

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2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Wed Dec 06, 2017 5:22 am

I'm using a late 2009 iMac 2.8Ghz quad i7 with 8GB running Yosemite 10.10.5. The main drive is a 250 GB SSD.

I'm a relative newby with Audacity but was using v2.1.0 for a couple of years. I updated to v2.2.0 this weekend and it would not run. It looks like it launches and then quits / aborts right away.
I downloaded 2.2.1 rc2 and it does the same thing.
Watching the Activity monitor, I never see Audacity in the CPU screen, but if I try to launch Audacity multiple times, I sometimes see it listed in memory screen for a few seconds.

I do not get a CRASH dump but here are a few lines from the log that I get:

Code: Select all
Dec  5 22:52:39 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69002]): Service exited with abnormal code: 255
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 0   CarbonCore                          0x93124291 ___Gestalt_SystemVersion_block_invoke + 135
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 1   libdispatch.dylib                   0x901893b7 dispatch_once_f + 251
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 2   libdispatch.dylib                   0x90189477 dispatch_once + 31
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 3   CarbonCore                          0x9309d69d _Gestalt_SystemVersion + 1050
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 4   CarbonCore                          0x9309c7c0 Gestalt + 150
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 5   Audacity                            0x00455002 _ZN27wxMacDataItemBrowserControlD1Ev + 130
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 6   Audacity                            0x004637ac _ZN16wxAccessibleBaseD0Ev + 6940
Dec  5 22:52:54 Schlack-iMac-i7.local Audacity[69025]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio:  dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): Symbol not found: __keymgr_get_per_thread_data
Dec  5 22:52:54 Schlack-iMac-i7.local Audacity[69025]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x142e6d0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
Dec  5 22:53:18 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69060]): Service exited with abnormal code: 255
Dec  5 22:53:22 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69070]): Service exited with abnormal code: 255
Dec  5 22:53:24 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69078]): Service exited with abnormal code: 255
Dec  5 22:53:26 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69085]): Service exited with abnormal code: 255
Dec  5 22:53:27 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69089]): Service exited with abnormal code: 255
Dec  5 22:53:28 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69094]): Service exited with abnormal code: 255
Dec  5 22:53:30 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69098]): Service exited with abnormal code: 255
Dec  5 22:53:38 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69112]): Service exited with abnormal code: 255
Dec  5 22:53:52 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69128]): Service exited with abnormal code: 255
Dec  5 22:53:55 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69136]): Service exited with abnormal code: 255
Dec  5 22:53:56 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69142]): Service exited with abnormal code: 255
Dec  5 22:53:57 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69146]): Service exited with abnormal code: 255
Dec  5 22:53:59 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69151]): Service exited with abnormal code: 255
Dec  5 22:58:33 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1185448[69524]): Service exited with abnormal code: 255
Dec  5 22:58:37 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1185448[69535]): Service exited with abnormal code: 255
Dec  5 23:00:33 Schlack-iMac-i7 kernel[0]: hfs: mounted Audacity 2.2.1 on device disk7s1
Dec  5 23:00:33 Schlack-iMac-i7.local mds[58]: (Volume.Normal:2464) volume:0x7fd44e500000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Audacity 2.2.1



Any hints on what I'm doing wrong would be appreciated.

Thank you.
Last edited by steve on Wed Dec 06, 2017 8:22 am, edited 1 time in total.
Reason: code tags added to improve readability
Heinz5657
 
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by steve » Wed Dec 06, 2017 9:41 am

Reboot your computer, then, in Finder, Go > Go to Folder and type or paste:
Code: Select all
/Users/<your username>/Library/Application Support/audacity/SessionData

Click "Go".

In the folder that opens, look for a file "audacity-lock-<your user name>"
If it's there, delete it, and then try launching Audacity.

The purpose of the "audacity-lock-<user name>" file is to prevent multiple instances of the Audacity application, as that could cause one instance to overwrite data that belongs to another instance. Multiple Audacity windows can be opened at the same time if really necessary, with "File menu > Open" or "File menu > New" (though it's usually better to use multiple tracks in one Audacity window rather than multiple Audacity windows).
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Wed Dec 06, 2017 10:05 pm

Hi Steve

Thank you for the quick reply.

I checked the folder and there was no file in it. Still am unable to launch Audacity.

Heinz
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by steve » Thu Dec 07, 2017 10:19 am

Heinz5657 wrote:I checked the folder and there was no file in it


In that case, go one level up to:
Code: Select all
/Users/<your username>/Library/Application Support/audacity/

and delete (or rename) the files:
audacity.cfg
pluginregistry.cfg
pluginsettings.cfg


(take care to NOT delete the EQCurves.xml file)
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Sat Feb 17, 2018 5:33 pm

Steve
Thanks for replying. Sorry I've been AWOL for awhile.

I tried deleting all the *.cfg files but still no joy. I updated to Mac OS High Sierra and Audacity 2.2.1 and still can't launch.

Not sure where to turn to next ... Googling hasn't produced any more info.

Thanks again
Heinz5657
 
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Sun Feb 18, 2018 4:17 pm

Good morning

I downloaded RC 2.2.2 and tried it. It still will not launch on my iMac. Could there be a conflict with another app / extension ? I run a pretty simple / uncomplicated ship on my iMac.

I still have copies of 2.0.6 and 2.1 seem to work .. at least launch.

Thanks again.
Heinz5657
 
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Operating System: OS X 10.11 El Capitan or later (macOS)

Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by billw58 » Sun Feb 18, 2018 5:04 pm

I noticed this line in your log:

Code: Select all
Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin


Try going to /Library/Audio/Plug-Ins/HAL and moving DVCPROHDAudio.plugin out of the folder.

-- Bill
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Sun Feb 18, 2018 7:46 pm

Hi Bill

Thank you for the suggestion. After removing DVCPROHDAudio.plugin I'm still not able to launch Audacity 2.2.2 RC1.

I tried booting in safe mode again, and still no good.

I'm feeling like one of the only folks having this issue so I don't want people to waste time on this.

I'll keep plugging away looking for something.

Thanks again.
Heinz
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by billw58 » Mon Feb 19, 2018 3:51 am

Are you running Audacity from the DMG?
Code: Select all
Dec  5 23:00:33 Schlack-iMac-i7 kernel[0]: hfs: mounted Audacity 2.2.1 on device disk7s1
Dec  5 23:00:33 Schlack-iMac-i7.local mds[58]: (Volume.Normal:2464) volume:0x7fd44e500000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Audacity 2.2.1

-- Bill
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by lylehm » Wed Mar 21, 2018 4:04 am

Hello Heinz,

You're not the only one experiencing a launch failure.
I also receive "Service exited with abnormal code: 255" in my system.log. I don't see the same logging detail as you in my configuration, so I cannot confirm these are identical issues.
I don't recall exactly when I started seeing this problem, but I know it goes back to at least 2.2.0. I'm now working with 2.2.2. My OS version is 10.12.6

If you're still working on this issue, and see these posts, I'm hoping you can try something for me.

Please create a new user account on your mac. Log out of your account. Then, log into the new user and launch Audacity under that account.

Do you see the same problem? In my scenario, Audacity DOES launch in the other account.

Of course, if you've already solved the problem, I'd be grateful if you could share your solution.

I'll keep working on this as time allows and will post back any useful results.

Regards,
Lyle
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