2.2.1 RC2 Aborting / Crashing on Mac OS

Bug reports for Audacity 2.2.2 alpha

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2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Wed Dec 06, 2017 5:22 am

I'm using a late 2009 iMac 2.8Ghz quad i7 with 8GB running Yosemite 10.10.5. The main drive is a 250 GB SSD.

I'm a relative newby with Audacity but was using v2.1.0 for a couple of years. I updated to v2.2.0 this weekend and it would not run. It looks like it launches and then quits / aborts right away.
I downloaded 2.2.1 rc2 and it does the same thing.
Watching the Activity monitor, I never see Audacity in the CPU screen, but if I try to launch Audacity multiple times, I sometimes see it listed in memory screen for a few seconds.

I do not get a CRASH dump but here are a few lines from the log that I get:

Code: Select all
Dec  5 22:52:39 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69002]): Service exited with abnormal code: 255
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: WARNING: The Gestalt selector gestaltSystemVersion is returning 10.9.5 instead of 10.10.5. Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 0   CarbonCore                          0x93124291 ___Gestalt_SystemVersion_block_invoke + 135
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 1   libdispatch.dylib                   0x901893b7 dispatch_once_f + 251
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 2   libdispatch.dylib                   0x90189477 dispatch_once + 31
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 3   CarbonCore                          0x9309d69d _Gestalt_SystemVersion + 1050
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 4   CarbonCore                          0x9309c7c0 Gestalt + 150
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 5   Audacity                            0x00455002 _ZN27wxMacDataItemBrowserControlD1Ev + 130
Dec  5 22:52:48 Schlack-iMac-i7.local Audacity[69025]: 6   Audacity                            0x004637ac _ZN16wxAccessibleBaseD0Ev + 6940
Dec  5 22:52:54 Schlack-iMac-i7.local Audacity[69025]: Error loading /Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio:  dlopen(/Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin/Contents/MacOS/DVCPROHDAudio, 262): Symbol not found: __keymgr_get_per_thread_data
Dec  5 22:52:54 Schlack-iMac-i7.local Audacity[69025]: Cannot find function pointer NewPlugIn for factory C5A4CE5B-0BB8-11D8-9D75-0003939615B6 in CFBundle/CFPlugIn 0x142e6d0 </Library/Audio/Plug-Ins/HAL/DVCPROHDAudio.plugin> (bundle, not loaded)
Dec  5 22:53:18 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69060]): Service exited with abnormal code: 255
Dec  5 22:53:22 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69070]): Service exited with abnormal code: 255
Dec  5 22:53:24 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69078]): Service exited with abnormal code: 255
Dec  5 22:53:26 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69085]): Service exited with abnormal code: 255
Dec  5 22:53:27 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69089]): Service exited with abnormal code: 255
Dec  5 22:53:28 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69094]): Service exited with abnormal code: 255
Dec  5 22:53:30 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69098]): Service exited with abnormal code: 255
Dec  5 22:53:38 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69112]): Service exited with abnormal code: 255
Dec  5 22:53:52 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69128]): Service exited with abnormal code: 255
Dec  5 22:53:55 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69136]): Service exited with abnormal code: 255
Dec  5 22:53:56 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69142]): Service exited with abnormal code: 255
Dec  5 22:53:57 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69146]): Service exited with abnormal code: 255
Dec  5 22:53:59 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1060488[69151]): Service exited with abnormal code: 255
Dec  5 22:58:33 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1185448[69524]): Service exited with abnormal code: 255
Dec  5 22:58:37 Schlack-iMac-i7 com.apple.xpc.launchd[1] (org.audacityteam.audacity.1185448[69535]): Service exited with abnormal code: 255
Dec  5 23:00:33 Schlack-iMac-i7 kernel[0]: hfs: mounted Audacity 2.2.1 on device disk7s1
Dec  5 23:00:33 Schlack-iMac-i7.local mds[58]: (Volume.Normal:2464) volume:0x7fd44e500000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Audacity 2.2.1



Any hints on what I'm doing wrong would be appreciated.

Thank you.
Last edited by steve on Wed Dec 06, 2017 8:22 am, edited 1 time in total.
Reason: code tags added to improve readability
Heinz5657
 
Posts: 2
Joined: Wed Dec 06, 2017 5:09 am
Operating System: OS X 10.10 Yosemite

Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by steve » Wed Dec 06, 2017 9:41 am

Reboot your computer, then, in Finder, Go > Go to Folder and type or paste:
Code: Select all
/Users/<your username>/Library/Application Support/audacity/SessionData

Click "Go".

In the folder that opens, look for a file "audacity-lock-<your user name>"
If it's there, delete it, and then try launching Audacity.

The purpose of the "audacity-lock-<user name>" file is to prevent multiple instances of the Audacity application, as that could cause one instance to overwrite data that belongs to another instance. Multiple Audacity windows can be opened at the same time if really necessary, with "File menu > Open" or "File menu > New" (though it's usually better to use multiple tracks in one Audacity window rather than multiple Audacity windows).
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
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Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by Heinz5657 » Wed Dec 06, 2017 10:05 pm

Hi Steve

Thank you for the quick reply.

I checked the folder and there was no file in it. Still am unable to launch Audacity.

Heinz
Heinz5657
 
Posts: 2
Joined: Wed Dec 06, 2017 5:09 am
Operating System: OS X 10.10 Yosemite

Re: 2.2.1 RC2 Aborting / Crashing on Mac OS

Permanent link to this post Posted by steve » Thu Dec 07, 2017 10:19 am

Heinz5657 wrote:I checked the folder and there was no file in it


In that case, go one level up to:
Code: Select all
/Users/<your username>/Library/Application Support/audacity/

and delete (or rename) the files:
audacity.cfg
pluginregistry.cfg
pluginsettings.cfg


(take care to NOT delete the EQCurves.xml file)
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
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Posts: 45396
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu


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