How to post a question on the forum.

[steve]

Before posting a question on the forum please check the FAQ (Frequently Asked Questions) in the manual: http://manual.audacityteam.org/help/manual/man/faq.html
You may find your question has been answered already on the forum, so please take a few minutes to search for similar questions.

The current version of Audacity is 2.0.3
If you are using an older version, please consider updating as this resolves many problems.

Please post questions to the particular Forum board that corresponds to your computer operating system and version of Audacity. This makes it much easier for us to help you.


Audacity 2.x
Windows / Mac OS X / Linux/BSD

Audacity 1.3.x (legacy version)
Windows / Mac OS X / Linux/BSD

Audacity 1.2.x (legacy version)
Windows / Mac OS X / Linux/BSD


When writing your question PLEASE give enough detail to allow others to help you.

1. Click on the New Topic button near the top left corner of the page:

   

   update version number

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2. Type a meaningful "Subject", for example "Cannot hear the first track when I record the next".
   
   
3. Type your question:
   
   • State the exact three section version number of Audacity (for example 1.3.13)
     You can find the full version number in Help > About Audacity (or Audacity > About Audacity on a Mac computer).
   • State the exact version of your operating system (for example, Windows 7 x64 SP1 or OS X 10.5.8)
   • Please include full details of what you are trying to do
   • If you are recording something, please state what you are recording, the recording equipment you are using and how it connects to the computer. Make and model numbers are useful.
   • If there is an error message, please state what you did that led up to this, and what exactly the message says.
   • When in doubt of a detail's importance please include it. Too much information is better than not enough.
   • Click the Preview button to make sure the message is correct, then the Submit button to post it

Thanks to the team of willing forum helpers, most questions on the English Forums are responded to within 24 hours, often much sooner, but please remember that Audacity is a free program and the people that help out on this forum are all volunteers. We will do our best to get you up and running as quickly as possible so that you may enjoy the benefits of Audacity as we do.


Additional resources:

• How to insert images into messages.
• How to attach files to forum posts.
• On-line User manual.
• Audacity FAQ (Frequently Asked Questions).
• Audacity Tutorials (wiki)
• Audacity Tutorials (on-line manual)