How to post a question on the forum.

HOW TO GET HELP.

Technical support for using Audacity is ONLY provided in these sections of the forum:
Windows
Mac OS X
GNU/Linux and Unix-like

How to post a question on the forum.

Permanent link to this post Posted by steve » Fri Feb 17, 2012 2:54 pm

The current version of Audacity can always be found at http://audacity.sourceforge.net/download . Downloading the latest version may resolve your problem.

Please post questions to the particular Forum board that corresponds to your computer operating system as below. This makes it much easier for us to help you.


When writing your question PLEASE give enough detail to allow others to help you.

  1. Click on the New Topic button near the top left corner of the page:
    Image
  2. Type a meaningful "Subject", for example "Cannot hear the first track when I record the next".
  3. Type your question:
    • State the exact three-section version number of Audacity (for example 2.0.3).
      You can find the full version number at Help > About Audacity (or Audacity > About Audacity on a Mac computer).
    • State the exact version of your operating system (for example, Windows 7 x64 SP1 or OS X 10.5.8).
    • Please include full details of what you are trying to do.
    • If you are recording something, please state what you are recording, the recording equipment you are using and how it connects to the computer. Make and model numbers are useful.
    • If there is an error message, please state what you did that led up to this, and what exactly the message says. If the message is detailed, please attach an image of it.
    • When in doubt of a detail's importance please include it. Too much information is better than not enough.
    • Click the Preview button to make sure the message is correct, then the Submit button to post it.
    • If you have not posted often to the Forum before now, we will need to allow your message through manually, to prevent "spam" posts. You will be e-mailed as soon as your message is approved and again when it is replied to.
Thanks to the team of willing Forum helpers, most questions on the English Forums are responded to within 24 hours, often much sooner, but please remember that Audacity is a free program and the people that help out are all volunteers. We will do our best to get you up and running as quickly as possible so that you may enjoy the benefits of Audacity as we do.

Additional resources:

Legacy versions:
Audacity 1.2.x and 1.3.x are obsolete and no longer supported. The current version of Audacity is available HERE.

Read-only archives for 1.2.x and 1.3.x are retained as historical records only:
Audacity 1.2.x : Windows / Mac OS X / GNU/Linux and Unix-like
Audacity 1.3.x : Windows / Mac OS X / GNU/Linux and Unix-like
Last edited by steve on Sun Jul 27, 2014 7:53 pm, edited 6 times in total.
Reason: Audacity 1.2.x and 1.3.x are no longer supported.
steve
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