Audacity will only launch when logged in as administrator

Help for Audacity 2.x.x on Mac OS X.

ImageThis forum is for Audacity 2.x.x on Mac OS X 10.4 and later.
Please state which version of OS X you are using, the exact three-section version of Audacity from Audacity > About Audacity and whether you obtained the .dmg installer or the zip.

Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade at https://www.audacityteam.org/download/.
The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.

Audacity will only launch when logged in as administrator

Permanent link to this post Posted by secondson » Wed Oct 25, 2017 10:00 pm

Used earlier versions of Audacity without incident in OS Lion.

Once I upgraded to El Capitan, Audacity wouldn't launch. It flashes for one second, then fails to launch. Have tried multiple times to do complete uninstall and clean reinstall... same problem. Tried deleting cfg, same problem. Tried other suggested fixes, same problem.

Updated to Mac OS 10.13 (High Sierra) and did clean install of Audacity 2.1.3 from .dmg. Same problem. Then tried launching Audacity while logged in as Administrator and it worked perfectly!?!? Still doesn't launch when logged in under normal user settings.

Any help would be appreciated. Would like to able to launch and use Audacity when logged in under normal user settings.

Thank you in advance.
Last edited by waxcylinder on Thu Oct 26, 2017 9:11 am, edited 1 time in total.
Reason: High Sierra is macOS 10.13 not 10.1.3
secondson
 
Posts: 2
Joined: Thu Oct 19, 2017 11:09 pm
Operating System: OS X 10.11 El Capitan or later (macOS)

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by kozikowski » Wed Oct 25, 2017 11:45 pm

Do you have a Virus Protection Program?

As whom did you install it?

Koz
kozikowski
Forum Staff
 
Posts: 38437
Joined: Thu Aug 02, 2007 5:57 pm
Location: Los Angeles
Operating System: OS X 10.9 Mavericks

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by kozikowski » Wed Oct 25, 2017 11:49 pm

Describe the machine. I'm typing on a MacBook Pro, 15" circa 2011, OS-X 10.9.5. Only the local hard drive connected.

Koz
kozikowski
Forum Staff
 
Posts: 38437
Joined: Thu Aug 02, 2007 5:57 pm
Location: Los Angeles
Operating System: OS X 10.9 Mavericks

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by kozikowski » Wed Oct 25, 2017 11:52 pm

Did you install using the graphic installer? Here's a picture. Drag this into that?

Koz
kozikowski
Forum Staff
 
Posts: 38437
Joined: Thu Aug 02, 2007 5:57 pm
Location: Los Angeles
Operating System: OS X 10.9 Mavericks

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by waxcylinder » Thu Oct 26, 2017 9:35 am

I'm puzzled here because I run a Macbook Pro for Audacity QA testing.

It came originally this year with El Capitan installed and Audacity 2.1.3 (and various alphas for the upcoming 2.2.0) ran on it on
a) my privileged administrator account
b) my standard non-privileged user account
c) mu totally un-privileged guest account

Since then I have upgraded though the various Sierras, including now 10.13 High Sierra - and Audacity 2.1.3 (and 2.2.0 Release Candidate) launches and runs sweetly on all three account levels.


I did have a similar non-launch issue with Audacity flashing in the task bar (but that was with a 2.2.0 alpha and on my admin account). Like Koz I thought at first that that might be down to my virus protection - so I set McAfee to totally trust the Audacity app - but that didn't cure it. It turned out to be a fault in that alpha, cured in the next alpha release (working even with McAfee trust-Audacity removed).


So I remain puzzled - sorry I can't be more help.

WC
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * FAQ * * * * * Tutorials * * * * * Audacity Manual * * * * * Audacity Wiki * * * * *
waxcylinder
Forum Staff
 
Posts: 9081
Joined: Tue Jul 31, 2007 11:03 am
Location: Manchester, UK
Operating System: Windows 10

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by steve » Thu Oct 26, 2017 9:54 am

With Audacity shut down, try trashing everything that's in:
~/Library/Application Support/audacity/

"~/" means the home directory of the logged-in user.
Note that closing applications does not shut them down. You have to "Quit" the application.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
Site Admin
 
Posts: 45310
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by secondson » Fri Oct 27, 2017 12:52 am

Thanks everyone for your initial help in diagnosing. I'll try to answer all of the questions in this post, hopefully I'll cover all the bases.

My machine is a 15" MacBook Pro, mid-2012, OS 10.13, external Time Machine hard drive connected. Each time I've installed (or reinstalled) Audacity I've done it under my user log-in, not Admin.

For what it's worth, just unmounted the TIme Machine external drive and double-clicked Audacity to open. Nothing.

I have an older version of Mac Scan for virus/cookie protection. In Lion and Mountain Lion this was also true and not a conflict. It doesn't run constantly in the background, it needs to be launched and then does a scan, report and isolate.

Did a "Get Info" for Audacity and under my user, it's "read & write." For Admin, it's "read only." For everyone it's "read only."

Koz, I didn't see a pic attached to your post about graphic installer, so I'm not sure I understand your feedback.

I once again trashed everything in the Library file, no success after that. Note: I don't have to/can't close the application to do that; the app never opens when I'm logged in under my normal user name.

I think I covered everything. I'm still puzzled, too. Thanks again.

SecondSon
secondson
 
Posts: 2
Joined: Thu Oct 19, 2017 11:09 pm
Operating System: OS X 10.11 El Capitan or later (macOS)

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by kozikowski » Fri Oct 27, 2017 9:32 am

This is the installer graphic.

Screen Shot 2017-10-27 at 02.14.32.png
Screen Shot 2017-10-27 at 02.14.32.png (83.91 KiB) Viewed 200 times


It's a little odd you didn't recognize it right away in spite of my bad description. You should get this when you double click the Disk Image (dmg).

This is a segment of my Applications folder. I have multiple versions on my machines, so I probably have one extra folder set than you do.

Screen Shot 2017-10-27 at 02.22.18.png
Screen Shot 2017-10-27 at 02.22.18.png (30.7 KiB) Viewed 200 times


Do you have your regular user set to "administer this computer?"

Screen Shot 2017-10-27 at 02.30.31.png
Screen Shot 2017-10-27 at 02.30.31.png (7.28 KiB) Viewed 200 times


Koz
kozikowski
Forum Staff
 
Posts: 38437
Joined: Thu Aug 02, 2007 5:57 pm
Location: Los Angeles
Operating System: OS X 10.9 Mavericks

Re: Audacity will only launch when logged in as administrato

Permanent link to this post Posted by cyrano » Fri Oct 27, 2017 1:54 pm

You upgraded from Lion straight to El Capital and then to High Sierra?

Did you upgrade your disk to the new APFS?

Chances are, you've missed a firmware upgrade. Or some other conversion didn't happen. It sounds as if the permissions on your system aren't fine. I think it's time for a clean install...

Alternatively, you could run etre check and post the report here. That might give us an idea what's going wrong and which old plist files to remove. See here:

https://etrecheck.com/
cyrano
 
Posts: 1283
Joined: Fri Apr 17, 2015 11:54 pm
Operating System: OS X 10.9 Mavericks


Return to Mac OS X



Who is online

Users browsing this forum: ericb7799 and 6 guests