Need help with Audacity 2.1.3 OS X Yosemite

Help for Audacity 2.x.x on Mac OS X.

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Please state which version of OS X you are using, the exact three-section version of Audacity from Audacity > About Audacity and whether you obtained the .dmg installer or the zip.

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Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by hcn » Wed Oct 11, 2017 1:57 am

Hey this is only my second time using Audacity and I'm already having some issues. Over the weekend I recorded a podcast with some friends and now whenever I try to open the file (it's saved to my desktop). It keeps telling me a debug report has been generated and when I click either cancel or okay the app shuts down. Is there any way to get my project back as well as prevent this situation in the future or is it a lost cause?

Thank you
hcn
 
Posts: 10
Joined: Wed Oct 11, 2017 1:46 am
Operating System: OS X 10.10 Yosemite

Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by kozikowski » Wed Oct 11, 2017 2:12 am

This is what a project looks like. Do you have both parts and are they named the same?

Image

Koz
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Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by hcn » Wed Oct 11, 2017 3:10 am

Yes both names are the same
hcn
 
Posts: 10
Joined: Wed Oct 11, 2017 1:46 am
Operating System: OS X 10.10 Yosemite

Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by kozikowski » Wed Oct 11, 2017 10:03 am

Yes both names are the same

It's a little more complicated than that. They have to have the same name and they have to be in the same location or folder and the AUP file can't be inside the _DATA folder.

They also have to have the original production name. Open the AUP file in TextEdit and read down the listing. It should look something like this.

Image

That's XML programming if anybody asks you. Read down until you hit projname=" . That name should match the AUP and _DATA names.

Koz
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Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by billw58 » Wed Oct 11, 2017 8:55 pm

As well as Audacity offering to generate a debug report, the Mac system should also bring up a window where you can "send a report to Apple". Select the first 50 or so lines in that dialog then copy and paste them into a message here. That will give us some idea of what when wrong.

In the meantime, are you trying to run Audacity from the DMG, or did you install it in Applications?

-- Bill
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Location: Waterloo, Ontario
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Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by hcn » Wed Oct 11, 2017 9:03 pm

How do I open it in text edit?
hcn
 
Posts: 10
Joined: Wed Oct 11, 2017 1:46 am
Operating System: OS X 10.10 Yosemite

Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by hcn » Wed Oct 11, 2017 9:05 pm

Process: Audacity [5000]
Path: /Applications/Audacity.app/Contents/MacOS/Audacity
Identifier: org.audacityteam.audacity
Version: 2.1.3.0 (2.1.3.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Audacity [5000]
User ID: 501

Date/Time: 2017-10-11 15:05:13.985 -0600
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: 2B8F4202-0CF3-28E0-9CDD-193A5F996A2A

Sleep/Wake UUID: AF7B7243-CA1D-4479-A6DB-DDA814D6F27C

Time Awake Since Boot: 85000 seconds
Time Since Wake: 540 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000be2000 [ 11.9M] r-x/rwx SM=COW /Applications/Audacity.app/Contents/MacOS/Audacity

Application Specific Information:
abort() called
Pure virtual function called!
hcn
 
Posts: 10
Joined: Wed Oct 11, 2017 1:46 am
Operating System: OS X 10.10 Yosemite

Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by billw58 » Wed Oct 11, 2017 9:25 pm

We need more than that. There should be a line that says "Thread 0 crashed" or similar. We need what's below that, down to the next "Thread" header.

You don't need to make Audacity crash again. Go to the Utilities folder and open the Console application. Under "User Diagnostic Reports" there should be a line for each time Audacity crashed. Copy and paste from there.

-- Bill
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Location: Waterloo, Ontario
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Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by hcn » Wed Oct 11, 2017 11:19 pm

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000be2000 [ 11.9M] r-x/rwx SM=COW /Volumes/VOLUME/Audacity.app/Contents/MacOS/Audacity
hcn
 
Posts: 10
Joined: Wed Oct 11, 2017 1:46 am
Operating System: OS X 10.10 Yosemite

Re: Need help with Audacity 2.1.3 OS X Yosemite

Permanent link to this post Posted by billw58 » Thu Oct 12, 2017 12:12 am

Sorry I wasn't more clear. What we need looks like this.

(This is from a crash on my machine. You can see that the wheels fall off at line 29)

Code: Select all
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib           0x93ba9572 __pthread_kill + 10
1   libsystem_pthread.dylib          0x9665f654 pthread_kill + 101
2   libsystem_c.dylib                0x9402cc34 abort + 156
3   libc++abi.dylib                  0x97ad09c9 abort_message + 169
4   libc++abi.dylib                  0x97aeff5e __cxa_pure_virtual + 26
5   libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9423 wxEvtHandler::ProcessEvent(wxEvent&) + 67
6   libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9812 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
7   libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01669c4b wxWindowBase::HandleWindowEvent(wxEvent&) const + 27
8   libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01564de8 wxWidgetCocoaImpl::DoNotifyFocusEvent(bool, wxWidgetImpl*) + 376
9   libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01560683 wxWidgetCocoaImpl::resignFirstResponder(NSView*, void*) + 419
10  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0155f1ec wxOSX_resignFirstResponder(NSView*, objc_selector*) + 44
11  com.apple.AppKit                 0x905a2f3f -[NSWindow _realMakeFirstResponder:] + 216
12  com.apple.AppKit                 0x905a2e04 -[NSWindow makeFirstResponder:] + 132
13  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0154c81e -[wxNSWindow makeFirstResponder:] + 62
14  com.apple.AppKit                 0x90515dcc -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1694
15  com.apple.AppKit                 0x90515729 -[NSView _setHidden:] + 49
16  com.apple.AppKit                 0x905156f3 -[NSView setHidden:] + 41
17  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x015624e1 wxWidgetCocoaImpl::SetVisibility(bool) + 49
18  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0149a436 wxWindow::Show(bool) + 86
19  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01492afc wxNonOwnedWindow::Show(bool) + 28
20  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x014953a6 wxTopLevelWindowMac::Destroy() + 70
21  Audacity                         0x0026c398 std::tr1::_Sp_counted_base_impl<AudacityProject*, Destroyer<AudacityProject>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
22  Audacity                         0x0026a410 std::vector<std::tr1::shared_ptr<AudacityProject>, std::allocator<std::tr1::shared_ptr<AudacityProject> > >::~vector() + 64
23  libsystem_c.dylib                0x9402d979 __cxa_finalize_ranges + 318
24  libsystem_c.dylib                0x9402da01 __cxa_finalize + 59
25  libsystem_c.dylib                0x9402dcf6 exit + 62
26  Audacity                         0x00007d3f AudacityApp::OnFatalException() + 31
27  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb0580 wxFatalSignalHandler + 32
28  libsystem_platform.dylib         0x9984a79b _sigtramp + 43
29  ???                              0xffffffff 0 + 4294967295
30  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb0560 wxDoSetEnv(wxString const&, char const*) + 400
31  Audacity                         0x004de694 VSTEffect::CloseUI() + 36
32  Audacity                         0x004de7d4 non-virtual thunk to VSTEffect::CloseUI() + 20
33  Audacity                         0x0009aee2 EffectUIHost::OnClose(wxCloseEvent&) + 210
34  libwx_baseu_release-3.0.0.2.0.dylib   0x01aafc37 wxAppConsoleBase::HandleEvent(wxEvtHandler*, void (wxEvtHandler::*)(wxEvent&), wxEvent&) const + 39
35  libwx_baseu_release-3.0.0.2.0.dylib   0x01aafc87 wxAppConsoleBase::CallEventHandler(wxEvtHandler*, wxEventFunctor&, wxEvent&) const + 71
36  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb8950 wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 304
37  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9552 wxEvtHandler::ProcessEventLocally(wxEvent&) + 98
38  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9446 wxEvtHandler::ProcessEvent(wxEvent&) + 102
39  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9812 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
40  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01669bc5 wxWindowBase::Close(bool) + 101
41  Audacity                         0x0009b1db EffectUIHost::OnCancel(wxCommandEvent&) + 107
42  libwx_baseu_release-3.0.0.2.0.dylib   0x01aafc37 wxAppConsoleBase::HandleEvent(wxEvtHandler*, void (wxEvtHandler::*)(wxEvent&), wxEvent&) const + 39
43  libwx_baseu_release-3.0.0.2.0.dylib   0x01aafc87 wxAppConsoleBase::CallEventHandler(wxEvtHandler*, wxEventFunctor&, wxEvent&) const + 71
44  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb8950 wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 304
45  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9552 wxEvtHandler::ProcessEventLocally(wxEvent&) + 98
46  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9446 wxEvtHandler::ProcessEvent(wxEvent&) + 102
47  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0166e973 wxWindowBase::TryAfter(wxEvent&) + 147
48  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb94c6 wxEvtHandler::ProcessEvent(wxEvent&) + 230
49  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0166e973 wxWindowBase::TryAfter(wxEvent&) + 147
50  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb94c6 wxEvtHandler::ProcessEvent(wxEvent&) + 230
51  libwx_baseu_release-3.0.0.2.0.dylib   0x01bb9812 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
52  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01669c4b wxWindowBase::HandleWindowEvent(wxEvent&) const + 27
53  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x014aeaaf wxButton::OSXHandleClicked(double) + 63
54  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x01561027 wxWidgetCocoaImpl::controlAction(NSView*, void*, void*) + 55
55  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0155f464 wxOSX_controlAction(NSView*, objc_selector*, objc_object*) + 52
56  libobjc.A.dylib                  0x900193ee -[NSObject performSelector:withObject:] + 70
57  com.apple.AppKit                 0x9075e421 __36-[NSApplication sendAction:to:from:]_block_invoke + 51
58  libsystem_trace.dylib            0x94cb03c1 _os_activity_initiate + 85
59  com.apple.AppKit                 0x9075e342 -[NSApplication sendAction:to:from:] + 610
60  com.apple.AppKit                 0x90771bf5 -[NSControl sendAction:to:] + 102
61  com.apple.AppKit                 0x90771ae9 __26-[NSCell _sendActionFrom:]_block_invoke + 176
62  libsystem_trace.dylib            0x94cb03c1 _os_activity_initiate + 85
63  com.apple.AppKit                 0x90771a18 -[NSCell _sendActionFrom:] + 161
64  com.apple.AppKit                 0x909d3649 __48-[NSCell trackMouse:inRect:ofView:untilMouseUp:]_block_invoke1010 + 43
65  libsystem_trace.dylib            0x94cb03c1 _os_activity_initiate + 85
66  com.apple.AppKit                 0x9076fdc5 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2744
67  com.apple.AppKit                 0x907bc267 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 809
68  com.apple.AppKit                 0x9076e3f4 -[NSControl mouseDown:] + 693
69  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0155fa38 wxWidgetCocoaImpl::mouseEvent(NSEvent*, NSView*, void*) + 264
70  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0155f054 wxOSX_mouseEvent(NSView*, objc_selector*, NSEvent*) + 52
71  com.apple.AppKit                 0x90d6241b -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 6266
72  com.apple.AppKit                 0x90d63c22 -[NSWindow _reallySendEvent:isDelayedEvent:] + 2303
73  com.apple.AppKit                 0x906fa96f -[NSWindow sendEvent:] + 567
74  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0154ca82 -[wxNSPanel sendEvent:] + 146
75  com.apple.AppKit                 0x90675cdd -[NSApplication sendEvent:] + 2919
76  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x0148c43a -[wxNSApplication sendEvent:] + 106
77  com.apple.AppKit                 0x904c8d13 -[NSApplication run] + 1159
78  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x015411bb wxGUIEventLoop::OSXDoRun() + 107
79  libwx_baseu_release-3.0.0.2.0.dylib   0x01b9618f wxCFEventLoop::DoRun() + 47
80  libwx_baseu_release-3.0.0.2.0.dylib   0x01ae04a9 wxEventLoopBase::Run() + 89
81  libwx_baseu_release-3.0.0.2.0.dylib   0x01aaf435 wxAppConsoleBase::MainLoop() + 117
82  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib   0x014d4ade wxApp::OnRun() + 30
83  libwx_baseu_release-3.0.0.2.0.dylib   0x01b1cd4e wxEntry(int&, wchar_t**) + 78
84  libwx_baseu_release-3.0.0.2.0.dylib   0x01b1ce92 wxEntry(int&, char**) + 50
85  Audacity                         0x00005abe main + 30
86  Audacity                         0x00002dc5 start + 53
billw58
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Posts: 3570
Joined: Wed Aug 12, 2009 2:10 am
Location: Waterloo, Ontario
Operating System: OS X 10.11 El Capitan or later (macOS)

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