hcn
October 11, 2017, 1:57am
1
Hey this is only my second time using Audacity and I’m already having some issues. Over the weekend I recorded a podcast with some friends and now whenever I try to open the file (it’s saved to my desktop). It keeps telling me a debug report has been generated and when I click either cancel or okay the app shuts down. Is there any way to get my project back as well as prevent this situation in the future or is it a lost cause?
Thank you
This is what a project looks like. Do you have both parts and are they named the same?
Koz
hcn
October 11, 2017, 3:10am
3
Yes both names are the same
Yes both names are the same
It’s a little more complicated than that. They have to have the same name and they have to be in the same location or folder and the AUP file can’t be inside the _DATA folder.
They also have to have the original production name. Open the AUP file in TextEdit and read down the listing. It should look something like this.
That’s XML programming if anybody asks you. Read down until you hit projname=" . That name should match the AUP and _DATA names.
Koz
As well as Audacity offering to generate a debug report, the Mac system should also bring up a window where you can “send a report to Apple”. Select the first 50 or so lines in that dialog then copy and paste them into a message here. That will give us some idea of what when wrong.
In the meantime, are you trying to run Audacity from the DMG, or did you install it in Applications?
– Bill
hcn
October 11, 2017, 9:03pm
6
How do I open it in text edit?
hcn
October 11, 2017, 9:05pm
7
Process: Audacity [5000]
Path: /Applications/Audacity.app/Contents/MacOS/Audacity
Identifier: org.audacityteam.audacity
Version: 2.1.3.0 (2.1.3.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Audacity [5000]
User ID: 501
Date/Time: 2017-10-11 15:05:13.985 -0600
OS Version: Mac OS X 10.10.5 (14F2511)
Report Version: 11
Anonymous UUID: 2B8F4202-0CF3-28E0-9CDD-193A5F996A2A
Sleep/Wake UUID: AF7B7243-CA1D-4479-A6DB-DDA814D6F27C
Time Awake Since Boot: 85000 seconds
Time Since Wake: 540 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
→
__TEXT 0000000000001000-0000000000be2000 [ 11.9M] r-x/rwx SM=COW /Applications/Audacity.app/Contents/MacOS/Audacity
Application Specific Information:
abort() called
Pure virtual function called!
We need more than that. There should be a line that says “Thread 0 crashed” or similar. We need what’s below that, down to the next “Thread” header.
You don’t need to make Audacity crash again. Go to the Utilities folder and open the Console application. Under “User Diagnostic Reports” there should be a line for each time Audacity crashed. Copy and paste from there.
– Bill
hcn
October 11, 2017, 11:19pm
9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGABRT)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
→
__TEXT 0000000000001000-0000000000be2000 [ 11.9M] r-x/rwx SM=COW /Volumes/VOLUME/Audacity.app/Contents/MacOS/Audacity
billw58
October 12, 2017, 12:12am
10
Sorry I wasn’t more clear. What we need looks like this.
(This is from a crash on my machine. You can see that the wheels fall off at line 29)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93ba9572 __pthread_kill + 10
1 libsystem_pthread.dylib 0x9665f654 pthread_kill + 101
2 libsystem_c.dylib 0x9402cc34 abort + 156
3 libc++abi.dylib 0x97ad09c9 abort_message + 169
4 libc++abi.dylib 0x97aeff5e __cxa_pure_virtual + 26
5 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9423 wxEvtHandler::ProcessEvent(wxEvent&) + 67
6 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9812 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
7 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01669c4b wxWindowBase::HandleWindowEvent(wxEvent&) const + 27
8 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01564de8 wxWidgetCocoaImpl::DoNotifyFocusEvent(bool, wxWidgetImpl*) + 376
9 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01560683 wxWidgetCocoaImpl::resignFirstResponder(NSView*, void*) + 419
10 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0155f1ec wxOSX_resignFirstResponder(NSView*, objc_selector*) + 44
11 com.apple.AppKit 0x905a2f3f -[NSWindow _realMakeFirstResponder:] + 216
12 com.apple.AppKit 0x905a2e04 -[NSWindow makeFirstResponder:] + 132
13 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0154c81e -[wxNSWindow makeFirstResponder:] + 62
14 com.apple.AppKit 0x90515dcc -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1694
15 com.apple.AppKit 0x90515729 -[NSView _setHidden:] + 49
16 com.apple.AppKit 0x905156f3 -[NSView setHidden:] + 41
17 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x015624e1 wxWidgetCocoaImpl::SetVisibility(bool) + 49
18 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0149a436 wxWindow::Show(bool) + 86
19 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01492afc wxNonOwnedWindow::Show(bool) + 28
20 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x014953a6 wxTopLevelWindowMac::Destroy() + 70
21 Audacity 0x0026c398 std::tr1::_Sp_counted_base_impl<AudacityProject*, Destroyer<AudacityProject>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
22 Audacity 0x0026a410 std::vector<std::tr1::shared_ptr<AudacityProject>, std::allocator<std::tr1::shared_ptr<AudacityProject> > >::~vector() + 64
23 libsystem_c.dylib 0x9402d979 __cxa_finalize_ranges + 318
24 libsystem_c.dylib 0x9402da01 __cxa_finalize + 59
25 libsystem_c.dylib 0x9402dcf6 exit + 62
26 Audacity 0x00007d3f AudacityApp::OnFatalException() + 31
27 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb0580 wxFatalSignalHandler + 32
28 libsystem_platform.dylib 0x9984a79b _sigtramp + 43
29 ??? 0xffffffff 0 + 4294967295
30 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb0560 wxDoSetEnv(wxString const&, char const*) + 400
31 Audacity 0x004de694 VSTEffect::CloseUI() + 36
32 Audacity 0x004de7d4 non-virtual thunk to VSTEffect::CloseUI() + 20
33 Audacity 0x0009aee2 EffectUIHost::OnClose(wxCloseEvent&) + 210
34 libwx_baseu_release-3.0.0.2.0.dylib 0x01aafc37 wxAppConsoleBase::HandleEvent(wxEvtHandler*, void (wxEvtHandler::*)(wxEvent&), wxEvent&) const + 39
35 libwx_baseu_release-3.0.0.2.0.dylib 0x01aafc87 wxAppConsoleBase::CallEventHandler(wxEvtHandler*, wxEventFunctor&, wxEvent&) const + 71
36 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb8950 wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 304
37 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9552 wxEvtHandler::ProcessEventLocally(wxEvent&) + 98
38 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9446 wxEvtHandler::ProcessEvent(wxEvent&) + 102
39 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9812 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
40 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01669bc5 wxWindowBase::Close(bool) + 101
41 Audacity 0x0009b1db EffectUIHost::OnCancel(wxCommandEvent&) + 107
42 libwx_baseu_release-3.0.0.2.0.dylib 0x01aafc37 wxAppConsoleBase::HandleEvent(wxEvtHandler*, void (wxEvtHandler::*)(wxEvent&), wxEvent&) const + 39
43 libwx_baseu_release-3.0.0.2.0.dylib 0x01aafc87 wxAppConsoleBase::CallEventHandler(wxEvtHandler*, wxEventFunctor&, wxEvent&) const + 71
44 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb8950 wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 304
45 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9552 wxEvtHandler::ProcessEventLocally(wxEvent&) + 98
46 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9446 wxEvtHandler::ProcessEvent(wxEvent&) + 102
47 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0166e973 wxWindowBase::TryAfter(wxEvent&) + 147
48 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb94c6 wxEvtHandler::ProcessEvent(wxEvent&) + 230
49 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0166e973 wxWindowBase::TryAfter(wxEvent&) + 147
50 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb94c6 wxEvtHandler::ProcessEvent(wxEvent&) + 230
51 libwx_baseu_release-3.0.0.2.0.dylib 0x01bb9812 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
52 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01669c4b wxWindowBase::HandleWindowEvent(wxEvent&) const + 27
53 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x014aeaaf wxButton::OSXHandleClicked(double) + 63
54 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x01561027 wxWidgetCocoaImpl::controlAction(NSView*, void*, void*) + 55
55 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0155f464 wxOSX_controlAction(NSView*, objc_selector*, objc_object*) + 52
56 libobjc.A.dylib 0x900193ee -[NSObject performSelector:withObject:] + 70
57 com.apple.AppKit 0x9075e421 __36-[NSApplication sendAction:to:from:]_block_invoke + 51
58 libsystem_trace.dylib 0x94cb03c1 _os_activity_initiate + 85
59 com.apple.AppKit 0x9075e342 -[NSApplication sendAction:to:from:] + 610
60 com.apple.AppKit 0x90771bf5 -[NSControl sendAction:to:] + 102
61 com.apple.AppKit 0x90771ae9 __26-[NSCell _sendActionFrom:]_block_invoke + 176
62 libsystem_trace.dylib 0x94cb03c1 _os_activity_initiate + 85
63 com.apple.AppKit 0x90771a18 -[NSCell _sendActionFrom:] + 161
64 com.apple.AppKit 0x909d3649 __48-[NSCell trackMouse:inRect:ofView:untilMouseUp:]_block_invoke1010 + 43
65 libsystem_trace.dylib 0x94cb03c1 _os_activity_initiate + 85
66 com.apple.AppKit 0x9076fdc5 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 2744
67 com.apple.AppKit 0x907bc267 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 809
68 com.apple.AppKit 0x9076e3f4 -[NSControl mouseDown:] + 693
69 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0155fa38 wxWidgetCocoaImpl::mouseEvent(NSEvent*, NSView*, void*) + 264
70 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0155f054 wxOSX_mouseEvent(NSView*, objc_selector*, NSEvent*) + 52
71 com.apple.AppKit 0x90d6241b -[NSWindow _handleMouseDownEvent:isDelayedEvent:] + 6266
72 com.apple.AppKit 0x90d63c22 -[NSWindow _reallySendEvent:isDelayedEvent:] + 2303
73 com.apple.AppKit 0x906fa96f -[NSWindow sendEvent:] + 567
74 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0154ca82 -[wxNSPanel sendEvent:] + 146
75 com.apple.AppKit 0x90675cdd -[NSApplication sendEvent:] + 2919
76 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x0148c43a -[wxNSApplication sendEvent:] + 106
77 com.apple.AppKit 0x904c8d13 -[NSApplication run] + 1159
78 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x015411bb wxGUIEventLoop::OSXDoRun() + 107
79 libwx_baseu_release-3.0.0.2.0.dylib 0x01b9618f wxCFEventLoop::DoRun() + 47
80 libwx_baseu_release-3.0.0.2.0.dylib 0x01ae04a9 wxEventLoopBase::Run() + 89
81 libwx_baseu_release-3.0.0.2.0.dylib 0x01aaf435 wxAppConsoleBase::MainLoop() + 117
82 libwx_osx_cocoau_release_core-3.0.0.2.0.dylib 0x014d4ade wxApp::OnRun() + 30
83 libwx_baseu_release-3.0.0.2.0.dylib 0x01b1cd4e wxEntry(int&, wchar_t**) + 78
84 libwx_baseu_release-3.0.0.2.0.dylib 0x01b1ce92 wxEntry(int&, char**) + 50
85 Audacity 0x00005abe main + 30
86 Audacity 0x00002dc5 start + 53
hcn
October 12, 2017, 1:32am
11
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9975b69a __pthread_kill + 10
1 libsystem_pthread.dylib 0x95472634 pthread_kill + 101
2 libsystem_c.dylib 0x9459fde6 abort + 156
3 libwx_baseu_release-3.0.0.2.0.dylib 0x01b3d735 wxFatalSignalHandler + 37
4 libsystem_platform.dylib 0x9647d03b _sigtramp + 43
5 ??? 0xffffffff 0 + 4294967295
6 libwx_baseu_release-3.0.0.2.0.dylib 0x01b3d710 wxDoSetEnv(wxString const&, char const*) + 400
7 libwx_baseu_release-3.0.0.2.0.dylib 0x01af00e1 wxTranslations::GetUntranslatedString(wxString const&) + 17
8 org.audacityteam.audacity 0x0004c162 DirManager::CleanTempDir() + 178
9 org.audacityteam.audacity 0x0004bd3a DirManager::~DirManager() + 410
10 org.audacityteam.audacity 0x0004c8f1 DirManager::~DirManager() + 17
11 org.audacityteam.audacity 0x0003f528 std::tr1::_Sp_counted_base_impl<DirManager*, std::tr1::_Sp_deleter<DirManager>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
12 org.audacityteam.audacity 0x00298b4a Track::~Track() + 58
13 org.audacityteam.audacity 0x002ef2d1 WaveTrack::~WaveTrack() + 17
14 org.audacityteam.audacity 0x000a53b8 std::tr1::_Sp_counted_base_impl<Track*, std::tr1::_Sp_deleter<Track>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
15 org.audacityteam.audacity 0x0029ad24 TrackList::~TrackList() + 84
16 org.audacityteam.audacity 0x000865f7 std::unique_ptr<TrackList, std::default_delete<TrackList> >::~unique_ptr() + 23
17 libsystem_c.dylib 0x945a0b49 __cxa_finalize_ranges + 315
18 libsystem_c.dylib 0x945a0bcf __cxa_finalize + 59
19 libsystem_c.dylib 0x945a0ecc exit + 62
20 org.audacityteam.audacity 0x00002a0d start + 61
steve
October 12, 2017, 4:33pm
12
Are you able to make a ZIP archive of the project and upload it somewhere (such as dropbox) so that we can try to reproduce the problem?
(some other free file sharing services are mentioned in this post: https://forum.audacityteam.org/t/how-to-post-an-audio-sample/29851/1 )
(how to make a ZIP archive is described here: https://www.lifewire.com/how-to-zip-and-unzip-files-and-folders-on-a-mac-2260188 )
hcn
October 12, 2017, 8:55pm
13
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9975b69a __pthread_kill + 10
1 libsystem_pthread.dylib 0x95472634 pthread_kill + 101
2 libsystem_c.dylib 0x9459fde6 abort + 156
3 libwx_baseu_release-3.0.0.2.0.dylib 0x01b3d735 wxFatalSignalHandler + 37
4 libsystem_platform.dylib 0x9647d03b _sigtramp + 43
5 ??? 0xffffffff 0 + 4294967295
6 libwx_baseu_release-3.0.0.2.0.dylib 0x01b3d710 wxDoSetEnv(wxString const&, char const*) + 400
7 libwx_baseu_release-3.0.0.2.0.dylib 0x01af00e1 wxTranslations::GetUntranslatedString(wxString const&) + 17
8 org.audacityteam.audacity 0x0004c162 DirManager::CleanTempDir() + 178
9 org.audacityteam.audacity 0x0004bd3a DirManager::~DirManager() + 410
10 org.audacityteam.audacity 0x0004c8f1 DirManager::~DirManager() + 17
11 org.audacityteam.audacity 0x0003f528 std::tr1::_Sp_counted_base_impl<DirManager*, std::tr1::_Sp_deleter<DirManager>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
12 org.audacityteam.audacity 0x00298b4a Track::~Track() + 58
13 org.audacityteam.audacity 0x002ef2d1 WaveTrack::~WaveTrack() + 17
14 org.audacityteam.audacity 0x000a53b8 std::tr1::_Sp_counted_base_impl<Track*, std::tr1::_Sp_deleter<Track>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
15 org.audacityteam.audacity 0x0029ad24 TrackList::~TrackList() + 84
16 org.audacityteam.audacity 0x000865f7 std::unique_ptr<TrackList, std::default_delete<TrackList> >::~unique_ptr() + 23
17 libsystem_c.dylib 0x945a0b49 __cxa_finalize_ranges + 315
18 libsystem_c.dylib 0x945a0bcf __cxa_finalize + 59
19 libsystem_c.dylib 0x945a0ecc exit + 62
20 org.audacityteam.audacity 0x00002a0d start + 61
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9975c8ce kevent64 + 10
1 libdispatch.dylib 0x9724cce3 _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x9724c8c6 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x997559ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99754a70 mach_msg + 68
2 com.apple.CoreFoundation 0x9a2c7d96 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x9a2c71a9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x9a2c6946 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x9a2c67ab CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x985e82d0 _NSEventThread + 283
7 libsystem_pthread.dylib 0x95470c25 _pthread_body + 138
8 libsystem_pthread.dylib 0x95470b9b _pthread_start + 162
9 libsystem_pthread.dylib 0x9546de32 thread_start + 34
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x9975b84e __select + 10
1 com.apple.CoreFoundation 0x9a317a3a __CFSocketManager + 906
2 libsystem_pthread.dylib 0x95470c25 _pthread_body + 138
3 libsystem_pthread.dylib 0x95470b9b _pthread_start + 162
4 libsystem_pthread.dylib 0x9546de32 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9975b512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x954711d7 _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x95471e68 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9bff4811 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x9bff4370 TSWaitOnSemaphoreCommon + 499
5 com.apple.CoreServices.CarbonCore 0x9bff456b TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x93320282 0x930ac000 + 2572930
7 libsystem_pthread.dylib 0x95470c25 _pthread_body + 138
8 libsystem_pthread.dylib 0x95470b9b _pthread_start + 162
9 libsystem_pthread.dylib 0x9546de32 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9975be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9547072a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9546de0e start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9975be6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9547072a _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9546de0e start_wqthread + 30
hcn
October 12, 2017, 11:15pm
14
Sorry I’m not sure how to do that
billw58
October 13, 2017, 1:43am
15
Select both the AUP file and the _data folder. Right-click and choose “Compress 2 items”. A zip file named “archive.zip” will be created.
Choose a free hosting service from the list Steve provided, upload the archive file to that service, then post a message here telling us how to find it.
– Bill
hcn
October 14, 2017, 3:56pm
16
billw58
October 14, 2017, 6:31pm
17
The AUP file is damaged but there is a way to recover the project (or most of it).
First, make a backup of the AUP file and _data folder by copying them to another location on your hard disk (for example, your Documents folder).
Open the Radio 4.aup file in TextEdit and look for these lines near the end of the file:
<waveblock start="2359296">
<simp/var/audit/20171008143535.not_terminatedmin="-0.146148" max="0.240396" rms="0.011953"/>
</waveblock>
Delete those three lines and save the file.
Open the project in Audacity. You will get two warnings.
The first will be “Project check found faulty sequence tags”
Check the radio button for “Continue with repairs …” then click the OK button
The next will be “Warning - Orphan block files”
Leave the radio button “Continue without deleting …” checked then click the OK button.
Do View > Fit to Window then View > Fit Vertically to see the entire project.
Note that the left and right channels of the third track are different lengths.
However, the content of the left and right channels appears to be identical up to the point where the gap occurs
To fix this, click on the Track Dropdown Menu of the third track and select “Split Stereo to Mono”.
Now delete the shorter (lower) of the two mono tracks by clicking the “X” button in the track control panel .
Do File > Save Project As … and save it with a new name.
There may still be a gap in the third track, but I think this is the best we can do.
– Bill
billw58
October 14, 2017, 6:37pm
18
I’ve never seen an AUP file and _data folder damaged in this way. Can you remember what you were doing when you finished the recording and saved the project? Were you using a laptop? Did you close the lid while the project was saving?
– Bill
steve
October 15, 2017, 11:31am
19
hcn
October 17, 2017, 11:16pm
20
Thank you so much for all of your help Bill and Steve I finally got it back! To be honest I have no idea what happened all I did was save the project and put it on my desktop. Is there anyway I can prevent this in the future?