Equalization effect causes Audacity to crash

My OS is 10.10.5 and have Audacity 2.1.3 installed. I am using a MacBook Pro Retina, 15 inch, Mid 2015.

I am just beginning to relearn Audacity and have run into a issue. With my waveform open in a new project Audacity constantly crashes when I go to Effects/Equalization. The crash is immediate without making any sort of change in the settings.

Any help would be greatly appreciated.

Close and Open a fresh Audacity. Generate about a ten seconds of any noise. Does Effect > Equalization still crash?

Koz

Yes it does, I have even quit Audacity and relaunched.

After a relaunch and U try to apply Equalization to a waveform I get the following message in a system pop-up box.

‘atop needs to take control of another process for debugging to continue. Type your password to allow this’.

I enter my password and a ‘Debug report “Audacity”’ is generated. After I cancel the ‘Debug report “Audacity”’ the application closes.

I’m wondering if you have any custom EQ curves left over from a previous install of Audacity. Let’s find out.

In the Finder, while holding the option key, click on the Go menu and select Library. In the Library folder open Application Support and then audacity.

Inside the audacity folder there may be two files named “EQBackup.xml” and EQCurves.xml". If they are there, move them to the trash. Then try starting Audacity and using the Equalization effect.

If they are not there, or if Audacity still crashes after trashing them, save the Debug report (it should offer to produce a zip file for you) and attach it to a forum message.

– Bill

Hi Bill,

I did locate one of the files you listed and deleted it. Audacity still crashes when Effects/Equalization is selected. I am not sure how to access the path to the zip file listed in the debug box. The path is:

/var/folders/zc/z44mr1d91hg8ddc2rtpcprn40000gn/T/Audacity_dbgrpt-612-201.

Also I do not see a option for attaching a file in this forum reply section. Under the forum FAQ I see attaching files may be a permission not granted by the administrator of the forum.

I was able to locate the zip file and copy to my desktop. Now the problem is not being able to upload to the forum.

Right-Click or Control-Click the file > Get INFO.

Does it say something.zip and is the size under 2MB?

Audacity forum restricts both file types and size.

Koz

I have attached the zip file. Its actually quite small.
Audacity_dbgrpt-612-20170806T103337.zip (8.86 KB)

Sorry, that report is not useful: it does not include the Mac crash log.

When Audacity crashes, do you get a dialog that says Audacity has “quit unexpectedly” and offering to “send a report”? If so, click the “Report” button, copy the first 100 or so lines from that report, then paste them into a message here.

– Bill

I have pasted roughly the first have of the report below. I have also attached the entire report as a zip file incase more info is needed.

Process:               Audacity [557]
Path:                  /Applications/Audacity.app/Contents/MacOS/Audacity
Identifier:            org.audacityteam.audacity
Version:               2.1.3.0 (2.1.3.0)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Audacity [557]
User ID:               501

Date/Time:             2017-08-07 12:55:21.405 -0500
OS Version:            Mac OS X 10.10.5 (14F2009)
Report Version:        11
Anonymous UUID:        477C12EA-B121-4BEE-4CE7-EE6394C58451


Time Awake Since Boot: 310 seconds

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGABRT)
Exception Codes:       KERN_INVALID_ADDRESS at 0x000000004032f439

VM Regions Near 0x4032f439:
    __LINKEDIT             0000000015cd2000-0000000015cf1000 [  124K] r--/rwx SM=COW  /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
--> 
    __TEXT                 000000008fee1000-000000008ff15000 [  208K] r-x/rwx SM=COW  /usr/lib/dyld

Application Specific Information:
abort() called
Pure virtual function called!

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib        	0x94ec569a __pthread_kill + 10
1   libsystem_pthread.dylib       	0x9aaed634 pthread_kill + 101
2   libsystem_c.dylib             	0x94a11de6 abort + 156
3   libc++abi.dylib               	0x906d92f9 abort_message + 169
4   libc++abi.dylib               	0x906fadc0 __cxa_pure_virtual + 26
5   libwx_baseu_release-3.0.0.2.0.dylib	0x01b45223 wxEvtHandler::ProcessEvent(wxEvent&) + 67
6   libwx_baseu_release-3.0.0.2.0.dylib	0x01b45612 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
7   libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x015e646b wxWindowBase::HandleWindowEvent(wxEvent&) const + 27
8   libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014e7208 wxWidgetCocoaImpl::DoNotifyFocusEvent(bool, wxWidgetImpl*) + 376
9   libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014e2ac3 wxWidgetCocoaImpl::resignFirstResponder(NSView*, void*) + 419
10  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014e15ec wxOSX_resignFirstResponder(NSView*, objc_selector*) + 44
11  com.apple.AppKit              	0x9382d9e0 -[NSWindow makeFirstResponder:] + 469
12  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014ceb7e -[wxNSWindow makeFirstResponder:] + 62
13  com.apple.AppKit              	0x9376a736 -[NSView(NSInternal) _setHidden:setNeedsDisplay:] + 1724
14  com.apple.AppKit              	0x9376a066 -[NSView _setHidden:] + 49
15  com.apple.AppKit              	0x9376a024 -[NSView setHidden:] + 41
16  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014e49a1 wxWidgetCocoaImpl::SetVisibility(bool) + 49
17  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x01420ff6 wxWindow::Show(bool) + 86
18  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014196dc wxNonOwnedWindow::Show(bool) + 28
19  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x0141bee6 wxTopLevelWindowMac::Destroy() + 70
20  org.audacityteam.audacity     	0x00270cb8 std::tr1::_Sp_counted_base_impl<AudacityProject*, Destroyer<AudacityProject>, (__gnu_cxx::_Lock_policy)2>::_M_dispose() + 24
21  org.audacityteam.audacity     	0x00248370 std::vector<std::tr1::shared_ptr<AudacityProject>, std::allocator<std::tr1::shared_ptr<AudacityProject> > >::~vector() + 64
22  libsystem_c.dylib             	0x94a12b49 __cxa_finalize_ranges + 315
23  libsystem_c.dylib             	0x94a12bcf __cxa_finalize + 59
24  libsystem_c.dylib             	0x94a12ecc exit + 62
25  org.audacityteam.audacity     	0x000077df AudacityApp::OnFatalException() + 31
26  libwx_baseu_release-3.0.0.2.0.dylib	0x01b3d730 wxFatalSignalHandler + 32
27  libsystem_platform.dylib      	0x97b8903b _sigtramp + 43
28  ???                           	0xffffffff 0 + 4294967295
29  libwx_baseu_release-3.0.0.2.0.dylib	0x01b3d710 wxDoSetEnv(wxString const&, char const*) + 400
30  org.audacityteam.audacity     	0x000ae649 EffectEqualization::setCurve(wxString const&) + 473
31  org.audacityteam.audacity     	0x000ae187 EffectEqualization::Init() + 999
32  org.audacityteam.audacity     	0x00090f56 Effect::DoEffect(wxWindow*, double, TrackList*, TrackFactory*, SelectedRegion*, bool) + 1462
33  org.audacityteam.audacity     	0x0043ee5a EffectManager::DoEffect(wxString const&, wxWindow*, double, TrackList*, TrackFactory*, SelectedRegion*, bool) + 90
34  org.audacityteam.audacity     	0x0020321a AudacityProject::OnEffect(wxString const&, int) + 586
35  org.audacityteam.audacity     	0x00210031 PluginFunctor<AudacityProject>::operator()(int, wxEvent const*) + 49
36  org.audacityteam.audacity     	0x0034f689 CommandManager::HandleMenuID(int, CommandFlag, CommandFlag) + 169
37  org.audacityteam.audacity     	0x0024ad0c AudacityProject::OnMenu(wxCommandEvent&) + 76
38  libwx_baseu_release-3.0.0.2.0.dylib	0x01a409a7 wxAppConsoleBase::HandleEvent(wxEvtHandler*, void (wxEvtHandler::*)(wxEvent&), wxEvent&) const + 39
39  libwx_baseu_release-3.0.0.2.0.dylib	0x01a409f7 wxAppConsoleBase::CallEventHandler(wxEvtHandler*, wxEventFunctor&, wxEvent&) const + 71
40  libwx_baseu_release-3.0.0.2.0.dylib	0x01b44740 wxEventHashTable::HandleEvent(wxEvent&, wxEvtHandler*) + 304
41  libwx_baseu_release-3.0.0.2.0.dylib	0x01b4529f wxEvtHandler::ProcessEvent(wxEvent&) + 191
42  libwx_baseu_release-3.0.0.2.0.dylib	0x01b45391 wxEvtHandler::ProcessEventLocally(wxEvent&) + 161
43  libwx_baseu_release-3.0.0.2.0.dylib	0x01b45246 wxEvtHandler::ProcessEvent(wxEvent&) + 102
44  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x015eb193 wxWindowBase::TryAfter(wxEvent&) + 147
45  libwx_baseu_release-3.0.0.2.0.dylib	0x01b452c6 wxEvtHandler::ProcessEvent(wxEvent&) + 230
46  libwx_baseu_release-3.0.0.2.0.dylib	0x01b45612 wxEvtHandler::SafelyProcessEvent(wxEvent&) + 34
47  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x015e646b wxWindowBase::HandleWindowEvent(wxEvent&) const + 27
48  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x015976ab wxMenuBase::SendEvent(int, int) + 171
49  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x0143d060 wxMenu::HandleCommandProcess(wxMenuItem*, wxWindow*) + 112
50  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014ca8ba -[wxNSMenuItem clickedAction:] + 42
51  libobjc.A.dylib               	0x9a900853 -[NSObject performSelector:withObject:] + 70
52  com.apple.AppKit              	0x9397cc1e __36-[NSApplication sendAction:to:from:]_block_invoke + 51
53  libsystem_trace.dylib         	0x9360fc03 _os_activity_initiate + 89
54  com.apple.AppKit              	0x9397cb37 -[NSApplication sendAction:to:from:] + 602
55  com.apple.AppKit              	0x9397c7dd -[NSMenuItem _corePerformAction] + 479
56  com.apple.AppKit              	0x9397c4ce -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 162
57  com.apple.AppKit              	0x9397bb4a -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
58  com.apple.AppKit              	0x93a4e63b __38-[NSMenu performActionForItemAtIndex:]_block_invoke + 52
59  libsystem_trace.dylib         	0x9360fc03 _os_activity_initiate + 89
60  com.apple.AppKit              	0x93a4e5ff -[NSMenu performActionForItemAtIndex:] + 141
61  com.apple.AppKit              	0x93a4e55e -[NSMenu _internalPerformActionForItemAtIndex:] + 45
62  com.apple.AppKit              	0x93a4e529 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
63  com.apple.AppKit              	0x93a4e382 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120
64  com.apple.AppKit              	0x939634e7 NSSLMMenuEventHandler + 679
65  com.apple.HIToolbox           	0x9992e5a4 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
66  com.apple.HIToolbox           	0x9976c681 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2291
67  com.apple.HIToolbox           	0x9976b65c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 402
68  com.apple.HIToolbox           	0x9977ff25 SendEventToEventTarget + 88
69  com.apple.HIToolbox           	0x9992e422 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 447
70  com.apple.HIToolbox           	0x997f227c SendMenuCommandWithContextAndModifiers + 72
71  com.apple.HIToolbox           	0x997f2220 SendMenuItemSelectedEvent + 207
72  com.apple.HIToolbox           	0x997f20db FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 145
73  com.apple.HIToolbox           	0x99980517 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 775
74  com.apple.HIToolbox           	0x997f287b _HandleMenuSelection2 + 512
75  com.apple.HIToolbox           	0x997f2665 _HandleMenuSelection + 55
76  com.apple.AppKit              	0x93874c26 _NSHandleCarbonMenuEvent + 359
77  com.apple.AppKit              	0x937a3f09 _DPSNextEvent + 1710
78  com.apple.AppKit              	0x937a31e5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 350
79  com.apple.AppKit              	0x93797b9c -[NSApplication run] + 907
80  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x014c38e8 wxGUIEventLoop::OSXDoRun() + 120
81  libwx_baseu_release-3.0.0.2.0.dylib	0x01b22d2f wxCFEventLoop::DoRun() + 47
82  libwx_baseu_release-3.0.0.2.0.dylib	0x01a70639 wxEventLoopBase::Run() + 89
83  libwx_baseu_release-3.0.0.2.0.dylib	0x01a401a5 wxAppConsoleBase::MainLoop() + 117
84  libwx_osx_cocoau_release_core-3.0.0.2.0.dylib	0x0145ad5e wxApp::OnRun() + 30
85  libwx_baseu_release-3.0.0.2.0.dylib	0x01aab4be wxEntry(int&, wchar_t**) + 78
86  libwx_baseu_release-3.0.0.2.0.dylib	0x01aab602 wxEntry(int&, char**) + 50
87  org.audacityteam.audacity     	0x0000537b main + 155
88  org.audacityteam.audacity     	0x00002a05 start + 53

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        	0x94ec68ce kevent64 + 10
1   libdispatch.dylib             	0x94c78ce3 _dispatch_mgr_invoke + 245
2   libdispatch.dylib             	0x94c788c6 _dispatch_mgr_thread + 52

Thread 2:
0   libsystem_kernel.dylib        	0x94ebf9ce mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x94ebea70 mach_msg + 68
2   com.apple.CoreFoundation      	0x91a08ef6 __CFRunLoopServiceMachPort + 214
3   com.apple.CoreFoundation      	0x91a08309 __CFRunLoopRun + 1529
4   com.apple.CoreFoundation      	0x91a07aa6 CFRunLoopRunSpecific + 390
5   com.apple.CoreFoundation      	0x91a0790b CFRunLoopRunInMode + 123
6   com.apple.AppKit              	0x938732d0 _NSEventThread + 283
7   libsystem_pthread.dylib       	0x9aaebc25 _pthread_body + 138
8   libsystem_pthread.dylib       	0x9aaebb9b _pthread_start + 162
9   libsystem_pthread.dylib       	0x9aae8e32 thread_start + 34

Thread 3:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        	0x94ec584e __select + 10
1   com.apple.CoreFoundation      	0x91a58b3a __CFSocketManager + 906
2   libsystem_pthread.dylib       	0x9aaebc25 _pthread_body + 138
3   libsystem_pthread.dylib       	0x9aaebb9b _pthread_start + 162
4   libsystem_pthread.dylib       	0x9aae8e32 thread_start + 34

Thread 4:
0   libsystem_kernel.dylib        	0x94ec58f6 __semwait_signal + 10
1   libsystem_c.dylib             	0x94a31c02 nanosleep$UNIX2003 + 218
2   org.audacityteam.audacity     	0x0001e057 AudioThread::Entry() + 151
3   libsystem_pthread.dylib       	0x9aaebc25 _pthread_body + 138
4   libsystem_pthread.dylib       	0x9aaebb9b _pthread_start + 162
5   libsystem_pthread.dylib       	0x9aae8e32 thread_start + 34

Thread 5:
0   libsystem_kernel.dylib        	0x94ec5e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9aaeb72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9aae8e0e start_wqthread + 30

Thread 6:
0   libsystem_kernel.dylib        	0x94ec5e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9aaeb72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9aae8e0e start_wqthread + 30

Thread 7:
0   libsystem_kernel.dylib        	0x94ec5e6a __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x9aaeb72a _pthread_wqthread + 939
2   libsystem_pthread.dylib       	0x9aae8e0e start_wqthread + 30

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0xa0b0a6d0  ecx: 0xbfffd60c  edx: 0x00000000
  edi: 0xa10641d4  esi: 0x00000006  ebp: 0xbfffd628  esp: 0xbfffd60c
   ss: 0x00000023  efl: 0x00000206  eip: 0x94ec569a   cs: 0x0000000b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0xa0b08a00
  
Logical CPU:     0
Error Code:      0x00080148
Trap Number:     132


Binary Images:
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Apple Audacity crash report.rtf.zip (20 KB)

Thanks for the crash report. I appears that the Equalization effect is crashing when trying to load a curve by name (you can see that in lines 28 through 30 of thread 0 in the report).

We’re going to delete some more files in Library / Application Support / audacity (the same place where you found the “EQCurve” and “EQBackup” files).

In that folder, trash pluginregistry.cfg and pluginsettings.cfg. Then open Audacity try applying Equalization to a short, simple track, for example 30 seconds of generated noise.

If Audacity still crashes, delete the audacity.cfg file from Library / Application Support / audacity, as well as pluginregistry.cfg and pluginsettings.cfg if they have re-appeared . You will lose your custom preferences settings but that’s what happens when we do a “hard reset” on Audacity.

If neither of these help I will ask for help from our developers.

– Bill

‫‫‫ ‫‫ ‫‫

Bill,

I removed those two files, pluginregistry.cfg and plug insetting.cfg and launched Audacity. It asked if I wanted to restore the previous unsaved project and I said no. I attempted to apply the Equalization effect and it crashed.

I then removed all 3 .cfg files and tried again. I attempted to apply the Equalization effect and once again it crashed.

I deleted all 3 .cfg files once again and relaunched Audacity. I created a new waveform and was able to apply the Equalization effect/Telephone and a few others. I tried some other effects such as Tremble/Bass and Hi-Pass and all worked.

I was feeling pretty confident the issue was resolved until I quit Audacity and then relaunched and created another Project. I attempted to apply the Equalization effect and it crashed.

I tried a few more cycles of this and the results were sporadic, some times I was able to apply Equalization and other times Audacity would crash.

I was hoping you had the magic bullet there for awhile.

I quit Audacity and then relaunched and created another Project. I attempted to apply the Equalization effect and it crashed.

Proving the problem has nothing to do with Effect > Equalization.

Do you have and use Mac Cleaner, AVG Cleaner or one of the other tools in this group?

Solid State Drive or Spinning Metal?

Are you the only registered user?

Are you trying to edit over a network or use Network Connected Drives? Is iCloud anywhere in this project?

Do you do your system updates automatically, or manually?

If you use Time Machine, is it automatic or manual?

Koz

Forgot the important one. Do you have virus protection software?

Koz

I am a little confused as to why you say the crashes have nothing to do with Effect > Equalization. That is the only time Audacity crashes is when I go to apply this effect to the waveform.

To answer your questions:
I. I use AVG Cleaner
2. My drive is a spinner
3. My Mac does have two users
4. Computer is not on a network nor does any Audacity project reside on iCloud
5. I do system updates manually. As a matter of fact I am over do, I am still 10.10.5
6. I use Time Machine automatically. However, the Time Machine disk is not always connected to my mac due to lack of USB ports.
7. Currently I do not use anti-virus on my Mac. I intend to start using Norton but I have to upgrade my OS first. Yosemite is not supported in the current Norton Version.

Tony:
Congratulations, you have found a bug in Audacity 2.1.3.

I was finally able to reproduce this on my machine by doing this:

  1. Select a named curve in the Equalization effect
  2. Select a different named curve

Sorry, but the best I can recommend for now is to avoid the Equalization effect. We are working on the next version of Audacity (2.2.0) which should be out in a few weeks, and will have this bug squashed.

Thanks :wink: for finding and reporting this bug!

– Bill

Thanks Bill! I am looking forward to the new version.

Regards,
Tony

Is this a posted bug? I mean before now?

Just Macs (as far as we know)?

To close the loop; add-on, external, or third party equalization curves don’t crash, which is why audiobook and custom productions sail straight through.

Koz

This one: http://bugzilla.audacityteam.org/show_bug.cgi?id=1636

And yes only on Mac

Peter