Can´t start Audacity

Help for Audacity 2.x.x on Mac OS X.

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Can´t start Audacity

Permanent link to this post Posted by Hengot » Fri Apr 07, 2017 9:36 am

Hi. A problem has occured and it´s the first time it happens. Audacity does not start at all. Info pops up and says it was shut down and that I can choose to report, restart or ignore. I have tried all alternatives. Same problem with both 2.1.1 and 2.1.3. I use OS 10.10.5 but have´nt changed or updated anything since last time I ran Audacity which was just a couple of weeks ago. Any suggestion what the problem could be?

Thanks very much for all help.
//H
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Fri Apr 07, 2017 11:49 am

Hengot wrote:Hi. A problem has occured and it´s the first time it happens. Audacity does not start at all. Info pops up and says it was shut down and that I can choose to report, restart or ignore. I have tried all alternatives. Same problem with both 2.1.1 and 2.1.3. I use OS 10.10.5 but have´nt changed or updated anything since last time I ran Audacity which was just a couple of weeks ago. Any suggestion what the problem could be?

Please try this FAQ: http://manual.audacityteam.org/man/faq_installation_and_plug_ins.html#launch.


Gale
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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sun Apr 09, 2017 2:45 pm

Thanks for fast reply. I deleted those files they refer to but it still does´nt start.
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Sun Apr 09, 2017 8:07 pm

Hengot wrote:Thanks for fast reply. I deleted those files they refer to but it still does´nt start.

You have to try everything in the FAQ. Think of what changes you made that might have affected this, such as adding more plugins or so on, even though you thought you had not made changes.

Can you also attach a screenshot of the error you see? Please see how to attach files to forum posts. That sounds like an exception error in Audacity which is usually due to lack of memory or incorrect memory being referenced, but I would not expect to see that on launch of Audacity.



Gale
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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sun Apr 09, 2017 9:16 pm

It´s this one:

Audacity quit.jpg


I have not added or used any plug-ins since last time I used Audacity. No changes or upgrades have been made.

In the topic "Fix for Audacity 2.1.1. not launching" you mention a file called audacity.cfg. If it should be in the Audacity folder I could not find it unfortunately.
You do not have the required permissions to view the files attached to this post.
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Mon Apr 10, 2017 2:33 pm

Hengot wrote:It´s this one:

Image

OK then you could click "Report...". You should see the report says that one of the threads crashed. Drag-select down from the top of the report to the end of the thread that crashed, copy, and paste here.

Hengot wrote:In the topic "Fix for Audacity 2.1.1. not launching" you mention a file called audacity.cfg. If it should be in the Audacity folder I could not find it unfortunately.

It's in
Code: Select all
~/Library/Application Support/audacity/

Use Go > Go to Folder in Finder to get there.

It might be an idea to delete that entire ~/Library/Application Support/audacity/ folder.

If that does not help, right-click or CONTROL-click over Audacity.app, click "Show Package Contents", expand the "Contents" and "MacOS" folders then double-click the "Audacity" shell application. The Terminal will open and (normally) Audacity would launch. Does it? And if not, what messages are given in the Terminal?


Gale
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* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sat Apr 22, 2017 7:16 pm

Here´s the crash report:

Process: Audacity [454]
Path: /Applications/Audacity.app/Contents/MacOS/Audacity
Identifier: org.audacityteam.audacity
Version: 2.1.3.0 (2.1.3.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Audacity [454]
User ID: 501

Date/Time: 2017-04-22 21:11:54.225 +0200
OS Version: Mac OS X 10.10.5 (14F2109)
Report Version: 11
Anonymous UUID: 9F7D404C-4B24-7C64-EC36-D3737F350FA4

Sleep/Wake UUID: 6CBFBD27-B60A-4ECB-B389-BF4E2EEBFF53

Time Awake Since Boot: 5300 seconds
Time Since Wake: 2500 seconds

Crashed Thread: 0

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000009510940c

VM Regions Near 0x9510940c:
__LINKEDIT 000000008ff2e000-000000008ff42000 [ 80K] r--/rwx SM=COW /usr/lib/dyld
--> Submap 0000000090000000-00000000b0000000 [512.0M] r--/rwx SM=SHM machine-wide VM submap
mapped file 0000000090000000-000000009016b000 [ 1452K] r-x/r-x SM=COW Object_id=b63fe12d

Application Specific Information:
dyld: launch, loading dependent libraries

Thread 0 Crashed:
0 dyld 0x8fef5df4 strcmp + 84
1 dyld 0x8fed3379 dyld::load(char const*, dyld::LoadContext const&) + 755
2 dyld 0x8fed80c9 dyld::libraryLocator(char const*, bool, char const*, ImageLoader::RPathChain const*) + 65
3 dyld 0x8fedf362 ImageLoader::recursiveLoadLibraries(ImageLoader::LinkContext const&, bool, ImageLoader::RPathChain const&) + 390
4 dyld 0x8fedefb2 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 92
5 dyld 0x8fed4b87 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 176
6 dyld 0x8fed5962 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2106
7 dyld 0x8fed1232 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 428
8 dyld 0x8fed1047 _dyld_start + 71

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000bf4 ebx: 0x00000000 ecx: 0x00000053 edx: 0x000000bf
edi: 0x9510940c esi: 0x0000208c ebp: 0xbfffec08 esp: 0xbfffeaf4
ss: 0x00000023 efl: 0x00010202 eip: 0x8fef5df4 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x9510940c

Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14


Binary Images:
0x1000 - 0xbe1ff7 +org.audacityteam.audacity (2.1.3.0 - 2.1.3.0) <4CC2A30A-9EC8-32DD-93BE-2B27EFD3A986> /Applications/Audacity.app/Contents/MacOS/Audacity
0x1092000 - 0x112dff3 +libwx_osx_cocoau_release_xrc-3.0.0.2.0.dylib (3) <4205ED8D-DD3D-3B5F-97CF-56ABE8413C95> /Applications/Audacity.app/Contents/Frameworks/libwx_osx_cocoau_release_xrc-3.0.0.2.0.dylib
0x1166000 - 0x1178fff +libwx_osx_cocoau_release_webview-3.0.0.2.0.dylib (3) <307435F3-CE16-3BA1-8964-E717ABA35C87> /Applications/Audacity.app/Contents/Frameworks/libwx_osx_cocoau_release_webview-3.0.0.2.0.dylib
0x1188000 - 0x1211fff +libwx_osx_cocoau_release_html-3.0.0.2.0.dylib (3) <D976D586-BE56-3ECA-8D1B-1B62566A7898> /Applications/Audacity.app/Contents/Frameworks/libwx_osx_cocoau_release_html-3.0.0.2.0.dylib
0x1255000 - 0x1272ff3 +libwx_osx_cocoau_release_qa-3.0.0.2.0.dylib (3) <8D24B71A-180E-3E8E-BBC0-40A1A0824B79> /Applications/Audacity.app/Contents/Frameworks/libwx_osx_cocoau_release_qa-3.0.0.2.0.dylib
0x1285000 - 0x1368ff7 +libwx_osx_cocoau_release_adv-3.0.0.2.0.dylib (3) <49A620D7-6681-3B34-BFCB-B1DED56A8AE8> /Applications/Audacity.app/Contents/Frameworks/libwx_osx_cocoau_release_adv-3.0.0.2.0.dylib
0x1404000 - 0x17efffb +libwx_osx_cocoau_release_core-3.0.0.2.0.dylib (3) <5F6E448C-0082-306C-AF44-255B5B9E5C91> /Applications/Audacity.app/Contents/Frameworks/libwx_osx_cocoau_release_core-3.0.0.2.0.dylib
0x19c5000 - 0x19eeffb +libwx_baseu_release_xml-3.0.0.2.0.dylib (3) <C514C21F-BBF0-3890-BA35-0AD79E6FA8B6> /Applications/Audacity.app/Contents/Frameworks/libwx_baseu_release_xml-3.0.0.2.0.dylib
0x19fb000 - 0x1a23ffb +libwx_baseu_release_net-3.0.0.2.0.dylib (3) <6DDF42ED-213E-3333-A075-DB4BA44BFA27> /Applications/Audacity.app/Contents/Frameworks/libwx_baseu_release_net-3.0.0.2.0.dylib
0x1a39000 - 0x1bc8ff7 +libwx_baseu_release-3.0.0.2.0.dylib (3) <73C0C4E1-6362-33B3-9499-C999B3D7730D> /Applications/Audacity.app/Contents/Frameworks/libwx_baseu_release-3.0.0.2.0.dylib
0x1c40000 - 0x1c69fff com.apple.audio.CoreAudioKit (1.6.6 - 1.6.6) <597AA516-9AC9-3B20-9E32-FF8BF662554A> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x8fed0000 - 0x8ff03e83 dyld (353.2.4) <26A0639E-9BD3-313A-A0BF-219FA2A7F6F3> /usr/lib/dyld
0x9016b000 - 0x9016bfff com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90213000 - 0x90268ff3 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <C09B57A4-83B8-389C-8B3F-1ECBBB5052C1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90d5b000 - 0x90d5bfff com.apple.Carbon (154 - 157) <CA90E930-DE59-3AD9-B158-3A940BA1FA8A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94c30000 - 0x94cadff3 com.apple.framework.IOKit (2.0.2 - 1050.20.2) <84299E45-C5F3-365F-AC1B-0EAFF8057112> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x955da000 - 0x95860fff com.apple.QuickTime (7.7.3 - 2890.10) <F5DD303A-62F3-3EB9-A4A0-71E5934C2525> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x96e4c000 - 0x96e4dfff libSystem.B.dylib (1213) <93FD6C52-0425-312B-8057-0A55FFB8D586> /usr/lib/libSystem.B.dylib
0x99739000 - 0x999d4ffb com.apple.WebKit (10600 - 10600.8.9) <4EEB0F01-22A2-3C02-989A-ACAE08D72862> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9b3f1000 - 0x9b3ffff3 com.apple.opengl (11.1.6 - 11.1.6) <4F03A0A3-8437-323A-8E12-A389D73C4505> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1391
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=74.6M resident=2836K(4%) swapped_out_or_unallocated=71.8M(96%)
Writable regions: Total=8588K written=0K(0%) resident=52K(1%) swapped_out=0K(0%) unallocated=8536K(99%)

REGION TYPE VIRTUAL
=========== =======
Stack 64.0M
VM_ALLOCATE 8K
__DATA 1664K
__LINKEDIT 48.3M
__OBJC 88K
__TEXT 26.3M
mapped file 208.4M
shared memory 4K
=========== =======
TOTAL 348.7M

Model: Macmini6,1, BootROM MM61.0106.B0B, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.7f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.6f4 17916, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Bahnhof VPN, PPP (PPTP), ppp0
Serial ATA Device: APPLE HDD HTS545050A7E362, 500,11 GB
USB Device: USB Receiver
USB Device: Hub
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4
Hengot
 
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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sat Apr 22, 2017 7:26 pm

The Terminal says:

"Last login: Sat Apr 22 21:21:53 on ttys000
Mattiass-Mac-mini:~ Lindqvist$ /Applications/Audacity.app/Contents/MacOS/Audacity ; exit;
Bus error: 10
logout

[Process finalized]"
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