Can´t start Audacity

Help for Audacity 2.x.x on Mac OS X.

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Can´t start Audacity

Permanent link to this post Posted by Hengot » Fri Apr 07, 2017 9:36 am

Hi. A problem has occured and it´s the first time it happens. Audacity does not start at all. Info pops up and says it was shut down and that I can choose to report, restart or ignore. I have tried all alternatives. Same problem with both 2.1.1 and 2.1.3. I use OS 10.10.5 but have´nt changed or updated anything since last time I ran Audacity which was just a couple of weeks ago. Any suggestion what the problem could be?

Thanks very much for all help.
//H
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Fri Apr 07, 2017 11:49 am

Hengot wrote:Hi. A problem has occured and it´s the first time it happens. Audacity does not start at all. Info pops up and says it was shut down and that I can choose to report, restart or ignore. I have tried all alternatives. Same problem with both 2.1.1 and 2.1.3. I use OS 10.10.5 but have´nt changed or updated anything since last time I ran Audacity which was just a couple of weeks ago. Any suggestion what the problem could be?

Please try this FAQ: http://manual.audacityteam.org/man/faq_installation_and_plug_ins.html#launch.


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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sun Apr 09, 2017 2:45 pm

Thanks for fast reply. I deleted those files they refer to but it still does´nt start.
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Sun Apr 09, 2017 8:07 pm

Hengot wrote:Thanks for fast reply. I deleted those files they refer to but it still does´nt start.

You have to try everything in the FAQ. Think of what changes you made that might have affected this, such as adding more plugins or so on, even though you thought you had not made changes.

Can you also attach a screenshot of the error you see? Please see how to attach files to forum posts. That sounds like an exception error in Audacity which is usually due to lack of memory or incorrect memory being referenced, but I would not expect to see that on launch of Audacity.



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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sun Apr 09, 2017 9:16 pm

It´s this one:

Audacity quit.jpg
Audacity quit.jpg (22.28 KiB) Viewed 162 times


I have not added or used any plug-ins since last time I used Audacity. No changes or upgrades have been made.

In the topic "Fix for Audacity 2.1.1. not launching" you mention a file called audacity.cfg. If it should be in the Audacity folder I could not find it unfortunately.
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Mon Apr 10, 2017 2:33 pm

Hengot wrote:It´s this one:

Image

OK then you could click "Report...". You should see the report says that one of the threads crashed. Drag-select down from the top of the report to the end of the thread that crashed, copy, and paste here.

Hengot wrote:In the topic "Fix for Audacity 2.1.1. not launching" you mention a file called audacity.cfg. If it should be in the Audacity folder I could not find it unfortunately.

It's in
Code: Select all
~/Library/Application Support/audacity/

Use Go > Go to Folder in Finder to get there.

It might be an idea to delete that entire ~/Library/Application Support/audacity/ folder.

If that does not help, right-click or CONTROL-click over Audacity.app, click "Show Package Contents", expand the "Contents" and "MacOS" folders then double-click the "Audacity" shell application. The Terminal will open and (normally) Audacity would launch. Does it? And if not, what messages are given in the Terminal?


Gale
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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sat Apr 22, 2017 7:16 pm

.....
Last edited by Hengot on Wed May 03, 2017 7:29 pm, edited 2 times in total.
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Re: Can´t start Audacity

Permanent link to this post Posted by Hengot » Sat Apr 22, 2017 7:26 pm

------
Last edited by Hengot on Wed May 03, 2017 7:29 pm, edited 1 time in total.
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Re: Can´t start Audacity

Permanent link to this post Posted by Gale Andrews » Sun Apr 23, 2017 5:19 pm

Thanks for the details. Basically if Audacity worked a few weeks ago and did not otherwise change, then something on your Mac changed.

Do the Apple Hardware Test in case faulty RAM is involved.

Open /Applications/Utilities/Disk Utility and check the file system. A corrupt file system could be a reason that dylib files won't load correctly.

Reboot the Mac.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
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