crash with 2.0.5 and Mavericks

Help for Audacity 2.x on Mac OS X.

ImageThis forum is for Audacity 2.x on Mac OS X 10.4 and later.
Please state which version of OS X you are using, the exact three-section version of Audacity from Audacity > About Audacity and whether you obtained the .dmg installer or the zip.

Audacity 1.2.x and 1.3.x are obsolete and no longer supported. If you still have those versions, please upgrade here. The old forums for those versions are now closed, but you can still read the archives of the 1.2.x and 1.3.x forums.

crash with 2.0.5 and Mavericks

Permanent link to this post Posted by billworld » Thu Nov 07, 2013 5:33 pm

I was using Audacity 2.0.3 with Snow Leopard just fine and after installing Mavericks it started up and I tried adjusting I believe the output setting and then Audacity crashed and every time I try to open it (even after downloading and installing 2.0.5) it crashes. I figure there's some pref somewhere that needs to be removed but I can't locate it.

How do I fix this?
Attachments
audacity crash.jpg
audacity crash.jpg (71.84 KiB) Viewed 2123 times
billworld
 
Posts: 2
Joined: Thu Nov 07, 2013 5:29 pm

Re: crash with 2.0.5 and Mavericks

Permanent link to this post Posted by Gale Andrews » Thu Nov 07, 2013 6:31 pm

How are you opening Audacity exactly? Are you opening a file when you open Audacity ?

We can't do anything with an image. Please open Finder, Go > Go to Folder, type
Code: Select all
~/Library/Logs/DiagnosticReports/

and attach the latest crash report from there.

If you think resetting the Audacity preferences might help, then Go to Folder as above then type
Code: Select all
~/Library/Application Support/audacity/ 

and open audacity.cfg. Select all the content, delete it then type or paste the following at the top:
Code: Select all
NewPrefsInitialized=1

Save the changes to audacity.cfg.

If Mavericks is unstable (some people find it so) then try reinstalling it.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
Gale Andrews
Quality Assurance
 
Posts: 14681
Joined: Fri Jul 27, 2007 12:02 am

Re: crash with 2.0.5 and Mavericks

Permanent link to this post Posted by billworld » Thu Nov 07, 2013 7:00 pm

Purging the audacity.cfg file solved this issue. I don't know if you provide a read me on new installs with suggests doing this or provide an installer which automatically performs this, but, it seems necessary to alleviate issues associated with the user performing OS updates.

Thanks for the help.
billworld
 
Posts: 2
Joined: Thu Nov 07, 2013 5:29 pm

Re: crash with 2.0.5 and Mavericks

Permanent link to this post Posted by Gale Andrews » Thu Nov 07, 2013 7:16 pm

billworld wrote:Purging the audacity.cfg file solved this issue. I don't know if you provide a read me on new installs with suggests doing this or provide an installer which automatically performs this, but, it seems necessary to alleviate issues associated with the user performing OS updates.

If resetting something in Audacity's audio I/O preferences solved the crash, I would think this means Mavericks is unstable (or a particular audio device you have cannot work with Mavericks).

It is not normally necessary to reset Audacity preferences when updating the Mac OS (I never heard of problems with updating from Lion to Mountain Lion, for example). But this may prove to be an issue with Mavericks.

If you give us the crash report and Help > Audio Device Info... from Audacity, we could see if we can figure out what happened. It's just a guess without some information to go on.

If you had read this FAQ in the Manual you would have found out how to reset preferences.

On Windows the Audacity installer does have an option to reset preferences but this is hard to do on Mac.


Gale
________________________________________FOR INSTANT HELP: (Click on Link below)
* * * * * Tips * * * * * Tutorials * * * * * Quick Start Guide * * * * * Audacity Manual
Gale Andrews
Quality Assurance
 
Posts: 14681
Joined: Fri Jul 27, 2007 12:02 am


Return to Mac OS X



Who is online

Users browsing this forum: No registered users and 5 guests