Audacity sound disappears when zooming in out out

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Audacity sound disappears when zooming in out out

Permanent link to this post Posted by thadd » Sun Nov 19, 2017 3:50 pm

When I have a project file open and I zoom in or out, the audio disappears. The file is still open but the peaks and valleys of the audio disappear and when I hit play, from 0, there is no sound.. it is gone.

I have replicated this a few times. Is this a known issue?

Windows 10

Version 2.2.0
thadd
 
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Re: Audacity sound disappears when zooming in out out

Permanent link to this post Posted by thadd » Sun Nov 19, 2017 6:07 pm

And now it’s happening also when the peaks and valleys don’t disappear. There is simply no sound. I have to close the project, open it back up and then I have sound again. Is it possible to download and older version?
thadd
 
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Re: Audacity sound disappears when zooming in out out

Permanent link to this post Posted by steve » Sun Nov 19, 2017 6:47 pm

thadd wrote:I have replicated this a few times. Is this a known issue?

It's a known issue of all versions of Audacity if the audio data is not readable.

Is this problem occurring with a saved project? If so, were is the project saved?

If you shut down Audacity, then restart Audacity, and generate a tone (Generate menu > Tone), does the problem occur?
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Re: Audacity sound disappears when zooming in out out

Permanent link to this post Posted by thadd » Sun Nov 19, 2017 10:09 pm

I wanted to delete my previous message but everything has to be approved before it shows up, which is very annoying and inconvenient.

Ok, so if this is a known issue, how does it get fixed?
thadd
 
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Re: Audacity sound disappears when zooming in out out

Permanent link to this post Posted by steve » Sun Nov 19, 2017 11:25 pm

thadd wrote:I wanted to delete my previous message

I've deleted it for you.

thadd wrote:everything has to be approved before it shows up, which is very annoying and inconvenient.

Sadly we had to introduce this countermeasure to spam because we were receiving hundreds of spam posts each day. This inconvenience goes away after a while.

thadd wrote:Ok, so if this is a known issue, how does it get fixed?

As I wrote previously, it is a known issue (all versions of Audacity) if the project data is not readable. For example, if the project data is on an external drive that is not connected, or if you have moved, deleted or renamed the project "_data" folder. See here for more information about managing Audacity projects: http://manual.audacityteam.org/man/auda ... jects.html

I can't really offer much help unless you provide the information requested.
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