Blocked IP address

Suggestions and Questions About the Forum Web Site.

ImagePost here only if the Forum isn't working as you would like or expect.

If you require help using Audacity, or think you have found a "bug", please post on the forum board relevant to your operating system.
Windows
Mac OS X
GNU/Linux and Unix-like

Blocked IP address

Permanent link to this post Posted by Dana_Tucker » Sun Feb 21, 2016 4:49 pm

I am glad to see you guys are giving Daniel, the respect he deserves. Now, how about UN-blocking my IP address.
Last edited by steve on Sun Feb 21, 2016 8:33 pm, edited 1 time in total.
Reason: Split to new topic, given relevant title and moved to appropriate forum board
Dana_Tucker
 
Posts: 105
Joined: Thu Jan 28, 2016 1:25 pm
Operating System: Windows 8 or 8.1

Re: Blocked IP address

Permanent link to this post Posted by steve » Sun Feb 21, 2016 8:41 pm

I've checked the blocked IP list and the IP that you registered from is not present, so as far as I can tell, your usual IP address is not blocked.
If you are seeing an error message that says your IP address is blocked, please tell us:
  • the exact error message
  • the URL for the page that displays the message
  • the IP address that you are currently using
  • the date / time (and international time code) that the error occurred.
I can then ask the server administrator to check the server logs to see what is happening.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
Senior Forum Staff
 
Posts: 43900
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Blocked IP address

Permanent link to this post Posted by Dana_Tucker » Mon Feb 22, 2016 2:20 am

There is no error message. It simply times out. It does not matter what link I click that is associated with Audacity, every link times out, even your wiki pages. This started the day after you did your site maintenance on Feb 14th. I did a 1min 7 sec video, showing what happens. This is my ip address. [IP Address removed by moderator]

You can view the video here. Thanks. https://youtu.be/A2F2_gDEj7M
Last edited by steve on Mon Feb 22, 2016 8:21 am, edited 1 time in total.
Reason: IP address removed for user's privacy
Dana_Tucker
 
Posts: 105
Joined: Thu Jan 28, 2016 1:25 pm
Operating System: Windows 8 or 8.1

Re: Blocked IP address

Permanent link to this post Posted by steve » Mon Feb 22, 2016 3:12 am

are you able to access the manual (http://manual.audacityteam.org/o/) or the main website (http://www.audacity.audio/ and http://www.audacityteam.org/)?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
Senior Forum Staff
 
Posts: 43900
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Blocked IP address

Permanent link to this post Posted by Dana_Tucker » Mon Feb 22, 2016 3:21 am

No I am not, like I said, it does not matter what link I click on. Anything to do with Audacity, times out.
Dana_Tucker
 
Posts: 105
Joined: Thu Jan 28, 2016 1:25 pm
Operating System: Windows 8 or 8.1

Re: Blocked IP address

Permanent link to this post Posted by steve » Mon Feb 22, 2016 8:19 am

Your IP address is not blocked by the forum software. I have asked the network administrator to take a look and will get back to you when I hear from him.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
Senior Forum Staff
 
Posts: 43900
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Blocked IP address

Permanent link to this post Posted by steve » Mon Feb 22, 2016 11:26 am

Please try visiting any of the Audacity websites using your usual IP address. Are you now able to connect successfully?
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
Senior Forum Staff
 
Posts: 43900
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Re: Blocked IP address

Permanent link to this post Posted by cyrano » Mon Feb 22, 2016 1:10 pm

AudacityTeam.org seems to have no AAAA records in DNS. So, ipV6 is not working. Maybe Dana's ISP is bridging him over ipV6?
cyrano
 
Posts: 1244
Joined: Fri Apr 17, 2015 11:54 pm
Operating System: OS X 10.9 Mavericks

Re: Blocked IP address

Permanent link to this post Posted by Dana_Tucker » Mon Feb 22, 2016 3:37 pm

steve wrote:Please try visiting any of the Audacity websites using your usual IP address. Are you now able to connect successfully?


Yes I am. Seems like I owe your network administrator a cup of coffee. Thanks, Dana.
Dana_Tucker
 
Posts: 105
Joined: Thu Jan 28, 2016 1:25 pm
Operating System: Windows 8 or 8.1

Re: Blocked IP address

Permanent link to this post Posted by steve » Mon Feb 22, 2016 5:31 pm

For information, the problem was due to a false positive from the IDS (intrusion detection system), which is part of the server's security. Thanks for letting us know about the problem and thanks to admin for resolving the issue so promptly.
9/10 questions are answered in the FREQUENTLY ASKED QUESTIONS (FAQ)
steve
Senior Forum Staff
 
Posts: 43900
Joined: Sat Dec 01, 2007 11:43 am
Operating System: Linux *buntu

Next

Return to Maintaining / Improving this Forum



Who is online

Users browsing this forum: No registered users and 1 guest