1.3.8 Won't Start After Download. Error msg

This section is now closed.

Audacity 1.3.x is now obsolete. Please use the current Audacity 2.0.x version.

The final version of Audacity for Windows 98/ME is the legacy 2.0.0 version.

Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by Gale Andrews » Sat Jul 18, 2009 6:05 pm

We're sorry about this problem and are investigating it. It is almost certainly related to building Audacity with the Visual Studio 2008 compiler instead of Visual Studio 2005 which 1.3.7 is built with. This is why 1.3.8 does not support Windows 98/ME at present. The move to Visual Studio 2008 is essential because Microsoft no longer supply the 2005 version. If we stay with 2005, new developers that join us won't be able to build Audacity.

Peter or anyone, you can help us by opening audacity.exe in this free program:
http://www.dependencywalker.com

You'll find audacity.exe inside the folder you installed Audacity into, usually C:\Program Files\Audacity 1.3 Beta (Unicode).

In the lower panel of Dependency Walker there is a column called "Modules". Please scroll down the modules list and tell us if the columns to right of "Modules" show errors in red for any of those modules. If so, please tell us the modules that have an error and what its error says. You can right-click over the files concerned > "Copy File Names" to give us the names of the reported files.

Thank you for your help.



Gale
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by waxcylinder » Sat Jul 18, 2009 6:23 pm

Gale Andrews wrote:
Peter or anyone, you can help us by opening audacity.exe in this free program:
http://www.dependencywalker.com



Gale,

In dependency walker when I open the 1.3.8 Audacity exe it complains that it can't find the following two files:
1) DWMAPI.DLL
2) EFSADU.DLL

I also get the following error/warning log:
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8\AUDACITY.EXE" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8\WXBASE28U_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8\WXBASE28U_NET_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8\WXMSW28U_ADV_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8\WXMSW28U_CORE_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8\WXMSW28U_HTML_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.


Hope this helps,
WC
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by gdownie » Sat Jul 18, 2009 10:45 pm

Gale Andrews wrote:Peter or anyone, you can help us by opening audacity.exe in this free program:
http://www.dependencywalker.com

You'll find audacity.exe inside the folder you installed Audacity into, usually C:\Program Files\Audacity 1.3 Beta (Unicode).

In the lower panel of Dependency Walker there is a column called "Modules". Please scroll down the modules list and tell us if the columns to right of "Modules" show errors in red for any of those modules. If so, please tell us the modules that have an error and what its error says. You can right-click over the files concerned > "Copy File Names" to give us the names of the reported files.

Thank you for your help.



Gale

Dependency Walker shows the following:
IESHIMS.DLL Error opening file. The system cannot find the file specified (2)
WER.DLL Error opening file. The system cannot find the file specified (2)

And the following Warning Log entries:
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3 beta (unicode)\AUDACITY.EXE" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3 beta (unicode)\WXBASE28U_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3 beta (unicode)\WXBASE28U_NET_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3 beta (unicode)\WXMSW28U_ADV_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3 beta (unicode)\WXMSW28U_CORE_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3 beta (unicode)\WXMSW28U_HTML_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.


I hope this helps.

G
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by Bridget » Sun Jul 19, 2009 12:45 am

Hi Gale

Dependency Walker shows the following file errors:

IESHIMS.DLL Error opening file. The system cannot find the file specified (2)
WER.DLL Error opening file. The system cannot find the file specified (2)

(These are the same file errors reported by gdownie but different to those reported by waxycylinder)

and the following error messages:

Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8 beta (unicode)\AUDACITY.EXE" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8 beta (unicode)\WXBASE28U_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8 beta (unicode)\WXBASE28U_NET_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8 beta (unicode)\WXMSW28U_ADV_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8 beta (unicode)\WXMSW28U_CORE_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Error: The Side-by-Side configuration information for "c:\program files\audacity 1.3.8 beta (unicode)\WXMSW28U_HTML_VC_CUSTOM.DLL" contains errors. This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem (14001).
Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.


Cheers

Bridget
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by geruser2009 » Sun Jul 19, 2009 2:10 pm

For a podcast lab I tried to install 1.3.8 on 10 PCs that are based on identical hard- and software. Windows XP SP3 german with all available patches. They all crash with the error above.

How can I fix this? Maybe its a good idea to copy the two missing dll's in the audacity directory but where can I find them?
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by Gale Andrews » Sun Jul 19, 2009 8:11 pm

Thanks to everyone who tested Audacity in Dependency Walker. As it turns out, it does not show anything useful - Audacity will actually run without IESHIMS.DLL, WER.DLL, DWMAPI.DLL or EFSADU.DLL. These are inevitable over-reporting problems that you would expect with a dependency tool.

I believe the problem is that the following files included in the Audacity installation folder which are necessary for it to run:

Microsoft.VC90.CRT.manifest
msvcp90.dll
msvcr90.dll

are not being picked up by Audacity. Instead, Audacity is picking up the same files inside the Windows system folders. But if the copies of these files inside Windows are earlier than the ones supplied inside Audacity, you will get an error on launch.

For now, we believe you can fix the problem by downloading Microsoft Visual C++ 2008 SP1 Redistributable Package (x86). Double-click on the downloaded "C:\vcredist_x86.exe" file to run it and follow the instructions. If you are asked whether you want to uninstall or repair, choose "Repair".

If you are running a 64-bit version of Windows XP, please download instead Microsoft Visual C++ 2008 SP1 Redistributable Package (x64) then double-click on the downloaded "C:\vcredist_x64.exe" file and follow the instructions as above.

Running either installer will install the same three files that are in the Audacity folder, but in a location where it can find them.

We have one report that this solution works and I've tested it by using the above x86 installer to replace invalid files in the C:\WINDOWS\WinSxS\x86_Microsoft.VC90* Redistributables folders.

It's not clear yet what we can do to prevent this step being necessary while still using the current VS 2008 compiler to build Audacity. The basic issue is that these three Microsoft-provided files appropriate to VS 2008 are not seen by Audacity if they are in its own installation folder. In 1.3.7, the three required files appropriate to VS2005 are seen if they are in the Audacity folder.



Gale
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by gdownie » Sun Jul 19, 2009 8:52 pm

Gale,

Fix works. http://www.microsoft.com/downloads/deta ... laylang=en Splendid.

Thank you. You folks score large in the customer satisfaction dept. Excellent. You care! You are making a lot of firms look really bad.

g
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by Bridget » Mon Jul 20, 2009 12:30 am

Thanks, Gale, the fix worked for me as well.

Your fast response and fix is really appreciated :D

Cheers

Bridget
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by RB Gardener » Mon Jul 20, 2009 2:20 am

Me too. Running XP Pro SP3. I've been using 1.3.7 with no major problems. 1.3.8 installed but won't open. Error message says:

Unable to execute file: C:\Program Files\Audacity 1.3 Beta (Unicode)\audacity.exe

CreateProcess failed; code 14001.
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.

Reinstalling did not help.
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Re: 1.3.8 Won't Start After Download. Error msg

Permanent link to this post Posted by Gale Andrews » Mon Jul 20, 2009 2:28 am

RB Gardener wrote:Me too. Running XP Pro SP3. I've been using 1.3.7 with no major problems. 1.3.8 installed but won't open. Error message says:

Unable to execute file: C:\Program Files\Audacity 1.3 Beta (Unicode)\audacity.exe

CreateProcess failed; code 14001.
This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.
Reinstalling did not help.


We never suggested reinstalling would help. The solution is towards the end of the thread in this post.


Gale
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